Davide De Luca

Davide De Luca

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location of Davide De LucaRome, Latium, Italy

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  • Timeline

  • About me

    Service Manager presso Accenture Italia

  • Education

    • Liceo Scientifico

      1996 - 2001
    • Università degli Studi di Napoli 'Federico II'

      2001 - 2008
      Informatica Informatica
  • Experience

    • Accenture Italia

      Aug 2015 - now

      BSS/OSS on several clients and technologies (Java, .NET, SAP CC (Hybris), Drupal). He was involved in the management of a team of resources onshore / offshore supervising and coordinating the activities of - Application monitoring- Help Desk management- Change Request stream- Monitoring of the SLA and KPI - Performance monitoring (Dynatrace)- Devops implementation- Cloud management (AWS, Azure)- SAL presentation with clients It has obtained the Salesforce Administrator Certification. Show less

      • Service manager

        Dec 2022 - now
      • Associate Manager

        Aug 2015 - Dec 2022
  • Licenses & Certifications

    • Energy Industry Generalist

      Jul 2014
    • Salesforce Administrator

      Salesforce Trailhead
      View certificate certificate