Rohit Jogpal

Experience

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  Tech Mahindra

  Aug 2014 - Mar 2016

  Technical Support Associate
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  HCL Technologies

  Mar 2016 - Apr 2020

  Analyst

  L1 support analyst for Microsoft Intune.Support end users for device enrolment and app installation issues. Capture MDM logs, IME logs for RCA.

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  Concentrix

  Jun 2020 - Jul 2021

  Senior Technical Support Engineer

  Managing iOS & Mac Devices - DEP enrollment, BYOD, Corp. Owned along with VPP ApplicationsManaging Android Devices - KNOX enrollment, Android for Work, Android EnterpriseManaging Windows Devices - Hybrid AAD joined, Autopilot, Windows Hello For Business, Bulk EnrollmentApplication Management - with or without enrollmentApplication WrappingLog capture and AnalysisConfiguration & Compliance Policy, Conditional Access SetupApplication Protection Policy, Windows Information ProtectionCertificate Based AuthenticationMFA, Self Service Password Reset Show less

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  Atos

  Jul 2021 - Jul 2022

  Consultant

  Microsoft Intune - ConsultantManaging and administering Intune for Windows Autopilot, Mobile Device enrolment and configuration. Manage and support windows patching. Handle client ad-hoc request for new implementation and configuration along with modification and updates.

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  Capgemini

  Jul 2022 - now

  Senior Consultant

  Microsoft Intune - Transition & MigrationPlan, Design, Test and Deploy Windows Autopilot, Configuration Profiles, Compliance Policy, PS scripts, Detection & Remediation, Security Baseline, RBAC, Conditional Access, Integrate Microsoft Defender for Endpoint, Endpoint Privilege Management, Windows Patching, Vulnerability Management.Mobile Device - Android/iOS enrolment and device configurationsStore App, Win32 and LoB app deployment and installation.