Rohit Jogpal

Rohit Jogpal

Technical Support Associate

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  • Timeline

  • About me

    Senior Consultant - Microsoft Intune @ Capgemini

  • Education

    • Lingaya's Inst. Of Mgmt. & Technology

      2008 - 2012
      B.Tech. CSE
  • Experience

    • Tech Mahindra

      Aug 2014 - Mar 2016
      Technical Support Associate
    • HCL Technologies

      Mar 2016 - Apr 2020
      Analyst

      L1 support analyst for Microsoft Intune.Support end users for device enrolment and app installation issues. Capture MDM logs, IME logs for RCA.

    • Concentrix

      Jun 2020 - Jul 2021
      Senior Technical Support Engineer

      Managing iOS & Mac Devices - DEP enrollment, BYOD, Corp. Owned along with VPP ApplicationsManaging Android Devices - KNOX enrollment, Android for Work, Android EnterpriseManaging Windows Devices - Hybrid AAD joined, Autopilot, Windows Hello For Business, Bulk EnrollmentApplication Management - with or without enrollmentApplication WrappingLog capture and AnalysisConfiguration & Compliance Policy, Conditional Access SetupApplication Protection Policy, Windows Information ProtectionCertificate Based AuthenticationMFA, Self Service Password Reset Show less

    • Atos

      Jul 2021 - Jul 2022
      Consultant

      Microsoft Intune - ConsultantManaging and administering Intune for Windows Autopilot, Mobile Device enrolment and configuration. Manage and support windows patching. Handle client ad-hoc request for new implementation and configuration along with modification and updates.

    • Capgemini

      Jul 2022 - now
      Senior Consultant

      Microsoft Intune - Transition & MigrationPlan, Design, Test and Deploy Windows Autopilot, Configuration Profiles, Compliance Policy, PS scripts, Detection & Remediation, Security Baseline, RBAC, Conditional Access, Integrate Microsoft Defender for Endpoint, Endpoint Privilege Management, Windows Patching, Vulnerability Management.Mobile Device - Android/iOS enrolment and device configurationsStore App, Win32 and LoB app deployment and installation.

  • Licenses & Certifications

    • Microsoft 365 Certified: Endpoint Administrator Associate

      Microsoft
      May 2025
      View certificate certificate
    • Microsoft Certified: Security, Compliance, and Identity Fundamentals

      Microsoft
      Jul 2021
      View certificate certificate