Bekki Ross

Experience

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  Chestnut Health Systems

  May 2009 - May 2010

  Residential Counselor

  Assisted with the day to day living of adolescents in a substance abuse treatment center. Facilitated self-help and skills groups.

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  Lad Lake

  Aug 2010 - Mar 2013

  Youth Care Worker, St. Rose Center

  Assisted in day-to-day living of young women with severe emotional and behavioral problems such as self-abuse, delinquent activity, school failure, inappropriate sexual activity, depression, mental health, and anger control issues.Worked with youth and families enrolled in BMCW and Wraparound Services; coordinated services working with other community agencies; completed training in order to stay up to date with youth and family policies and practices.Brought healing, coping skills, and self-confidence to young women so they can succeed in their families and community. Show less

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  University of Wisconsin Milwaukee

  Aug 2010 - Aug 2011

  Neighborhood Housing Office- COAST Leader

  Worked as a resource guide and campus liaison for students and residents living in the surrounding UWM neighborhoods.Facilitated presentations for new student orientations and planned events for students living off campus.Educated new students and families on campus safety, information, and off campus housing.

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  Social Development Commission (SDC)

  Apr 2012 - Jul 2015

  Family Advocate

  Advised a youth leadership board; assisted with program planning, grant writing, college and career readiness, leadership and team building with various youth from Milwaukee County.Built and maintained partnerships with organizations, schools, and different community stakeholders in order to best match services for youth and families. Coordinated programs to bring to the agency and to take to the community.Facilitated different programs on site, in schools and other community organizations; educated youth and families on the topics of family planning, parenting, communication skills, health, fitness and seeking higher education.Provided case management for youth referred to the program through court systems, schools andother sources; working with youth placed at home, in foster care, and in out-of-home care.Developed individualized service plans for at-risk clients; assisting families in accessing the agencyand its services. Coordinated program materials and maintained organization; developed and completed reporting and evaluation. Worked with grant writers and accountants on program planning and budgets. Show less

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  La Causa, Inc.

  Jan 2013 - Jan 2014

  Mentor

  Helped develop independent living skills including job applications and interviews, budgeting and finances, and personal goal settings for young ladies enrolled in BMCW and Wraparound services.Maintained individual goals and worked with the service team to provide best services to youth and their families.Encouraged school success by providing homework help and planning for higher education and career goals.Exhibited positive female influence, support, and one-on-one care for youth and their families. Show less

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  La Causa, Inc.

  Jul 2015 - Nov 2018

  Program Coordinator over the Comprehensive Community Services (CCS) and Recovery Support Coordination (RSC) Programs. Duties included overseeing program supervisors and their team of staff, working to create and maintain efficient and effective care coordination for adults in Milwaukee County seeking services for mental health and/or substance use needs.Created and maintained internal databases to compile data, track and measure outcomes, increase quality, and assist with reporting in the Adult Social Service programs.Completed program reports and assisted with compliance and annual reporting. Participated in local and state-wide benchmarking initiatives to help create standard outcome measures.Reviewed and provided support to La Causa's adult services and treatment clinic with billing and reconciliation.Held a caseload working with adult consumers to meet their treatment and recovery goals as needed. Show less Created and maintained internal databases to compile data, track and measure outcomes, increase quality, and assisted with reporting in all of the Social Service programs.Assisted program managers and supervisors to increase program efficiency and process improvements using the NIATx model.Researched local issues, existing processes and best practices applicable to our agency and the community. Prepared written proposals to increase funding for our existing programs and creation of new programs. Completed program reports and assisted with compliance and annual reporting for the Social Services division. Participated in local and state-wide benchmarking initiatives to help create standard outcome measures.Audited files to maintain local and state compliance requirements.Reviewed and provided support to La Causa's adult services and treatment clinic with billing and reconcilation on a weekly and monthly basis. Show less

  • Program Coordinator - Comprehensive Recovery Services

    Mar 2017 - Nov 2018

  • Interim Programs Administrator- Adult Services

    Oct 2016 - Mar 2017

  • Quality Assurance Specialist

    Jul 2015 - Oct 2016
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  Milwaukee County

  Nov 2018 - now

  Supervisor within the Aging & Disability Resource Center (ADRC), supporting that mission of Milwaukee County to become the healthiest county in Wisconsin by increasing racial equity, while aligning principles and best practices with ADRCs across the state.Support and supervise a team of Human Service Workers/ Options Counselors in providing information on long-term care resources. Assisting to connect individuals to care, including assessing eligibility for older adults and adults with differing abilities in enrolling into Wisconsin Publicly Funded Long Term Care programs.Certified Long Term Care Functional Screener, completing assessments for individuals seeking functional eligibility.Trained in Medicaid (EBD and LTC) applications and eligibility to assist consumers in accessing public benefits.Utilizing quality assurance measures and techniques to assist with in supporting continuous quality improvement and process improvement projects in the division. Show less

  • Utilization Review Manager

    Oct 2022 - now

  • ADRC Supervisor- Options Counseling

    Nov 2018 - Oct 2022