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Craig Lamont

Craig Lamont

Senior Management Trainee

Followers of Craig Lamont36 followers
location of Craig LamontHorsham, Victoria, Australia

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  • Timeline

  • About me

    Online Content Creator at Youtube Creators

  • Education

    • Chisholm Institute of TAFE Dandenong

      1998 - 2000
      Certificate 3 in IT Information Technology Multimedia Web Design Certificate iii

      Certificate 3 in information technology multimedia,Certificate 2 in Adult & Community Education,

    • Cleeland Secondary College Dandenong

      1992 - 1998
      VCE Information Technology Multimedia Web Design, Cert 3 VEC / VCAL

      Activities and Societies: Sound & Visual Group, Computer Lab Supervisors, Information Technology, Math Methods, English, Certificate 3 in Information Technology Multimedia, Industry and Enterprise, Business Management.

  • Experience

    • Coles Group

      Oct 1995 - Oct 2005
      Senior Management Trainee

      Senior Management Trainee, Working closely with the Department Managers and the Store Manger with the day to day running of the store

    • GH Hotel (GreyHound Hotel)

      Aug 2000 - Sept 2008
      Sound and Lighting Technician / VJ

      Sound and Lighting Technician & VideoJockey

    • Lightning Strike Sound & Lighting

      Jul 2004 - now
      Owner

      DJ, Lighting night clubs, Lighting stage shows, Sound tech, hire equipment and sales

    • Nationwide Digital Products

      Aug 2004 - Oct 2005
      Digital Technician

      Digital Technician, sent out on site to Service and Repair Printers, Faxes, Photo Copiers & Phone System PABX's

    • Bp

      Aug 2005 - Mar 2006
      Team Leader

      Assisting the managers with the day to day running of the service station.

    • Woolworths Group

      Aug 2006 - Aug 2007
      2IC Deli

      Worked in the Deli and assisted the Deli Manager with the running of the department

    • Youtube Creators

      Aug 2007 - now
      Online Content Creator

      www.CraigOnYouTube.comI create online content for YouTube Instagram Facebook and Twitter

    • Salmat

      Oct 2007 - Apr 2010
      SME Call Canter Operator

      SME Call Canter Operator for Transurnban Citylink/Roam Express

    • Blitz Telecom

      Jan 2008 - Jul 2008
      Team Leader Voice Support

      Call Center Team Leader For Biltz Telecom in the voice team, was also trainned in Internet Suport for Dial up, ADSL, ADSL2 and VOIP

    • Woolworths Group

      Jun 2010 - Dec 2011
      2IC Deli Manager

      Worked in the Deli and assisted the Deli Manager with the running of the department

    • Deep N Meaningful Bar/Nightclub

      Aug 2011 - Sept 2013
      General Manager

      The Day to Day running of the Venue, including rostering, pays, banking, orders for stock,

    • Dodo Services

      Dec 2011 - Feb 2012
      Level2 Voice and Data Provisioning Team

      Creating New service for Telephony and DSL servicesand sending faults to the T1 Telco's

    • DXC Technology Australia and New Zealand

      Jan 2014 - Oct 2014
      Service Desk Analyst I.T. Operations

      Worked as apart of the IT Service Desk as apart of UXC Connect For Medibank,

    • Medibank

      Oct 2014 - Jan 2016
      Senior Service Desk Analyst IT Service Desk

      Senior IT Service Desk Analyst, • Work closely within the IT Service Desk Leadership team,• Taking IT Service Desk support call for 5 Medibank Brands on 5 domains,• Working on IT Service Desk tasks in Service Now ticketing system,• Working in multiple Operating System Platforms, • Creating new users account and system access to 40+ different internal systems,• Running daily reports for the Service Desk Manager on service desk workload and performance,• Writing knowledge bass articles and updating current articles, • Managing Genesys Work Force Management Scheduling for the IT Service Desk, Show less

    • Datacom

      Dec 2015 - Mar 2016
      Senior Service Desk Analyst IT Service Desk

      Working as apart of the IT Service Desk as apart of Datacom For Medibank,

  • Licenses & Certifications

    • Licensee Compliance Certificate

      Franklyn Scholar
      Jan 2013

    • Responsible Service Of Alcohol Victoria

      CS Coffee School
      Jan 2012

    • Certificate 3 in Information Technology Multimedia

      Chisholm Institute
      Dec 2000

    • Certificate 2 in Adult & Community Education

      Chisholm Institute
      Dec 1999

    • Certificate 3 in Retail Operations

      Coles
      Dec 2001

    • Certificate 2 in Retail

      Coles
      Dec 1999