
Michael Austin
United States Navy Chief Petty Officer (E7) - Information, Communication, and Classified Systems Mgr

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About me
Senior Delivery Services Consultant | Navy Chief Petty Officer (Veteran)
Education

University of Maryland Global Campus
2000 - 2004Bachelor of Science Information Systems
Experience

United States Navy
Jul 1982 - Sept 2004United States Navy Chief Petty Officer (E7) - Information, Communication, and Classified Systems MgrAs a seasoned Senior Enlisted and Officer in Charge with a proven track record, I have successfully led the strategic management of Information and Classified Systems, showcasing my specialized expertise in their control, administration, and resource optimization. My role involved providing pivotal support for Top Secret Classified Systems, spanning across four ships, Joint Tactical Units, and the Pentagon. In this capacity, I demonstrated proficiency in implementing cutting-edge IT solutions, ensuring the seamless operation of critical systems. Additionally, I took on ancillary responsibilities, excelling in the administration of military resources and guiding the professional development of Servicemembers under my charge. My multifaceted IT skills were integral to the success of these operations, affirming my ability to navigate and innovate within complex technological landscapes. Show less

IBM
Aug 2004 - Jan 2015Sr Project/Program Manager, QA Lead, and Business Continuity Disaster Recovery (DR) LeadAs a Senior Project/Program Manager, QA Lead, and Business Continuity Disaster Recovery (DR) Project Manager, I provided pivotal support for IBM's largest Strategic Outsourcing account (American Express) and the Kaiser Permanente account. My responsibilities included managing multi-complexity Requests for Service/proposals/projects, with a focus on the establishment, integration, and recovery of Kaiser Permanente's Health Care systems in the event of failure or disaster. I led IBM, AMEX, and Kaiser Permanente business teams, overseeing requirements definition, solutioning, vendor coordination, scheduling, supporting documentation, and delivering high-quality production systems and disaster recovery solutions. Show less

Dignity Health
Feb 2015 - Dec 2015Senior Project Manager - Healthcare Process and Technology SystemsAs a Senior Project Manager, I directed multi-complexity projects for the administration of health/patient care, safety, and Federal health regulatory-based systems and programs across 42 hospitals and facilities within the Dignity Health Network. My responsibilities encompassed implementing radiology and cardiology PACS systems, along with managing diverse healthcare implementations.

LifeLock
Feb 2016 - Mar 2018Senior Principal Portfolio/Program Manager, Cybersecurity Program ManagerAs a Senior Principal Program Manager/Cybersecurity Program Manager, I collaborated with Executive Leadership to oversee multiple portfolios within the organization's Infosec, Tech, HR, Risk, Legal, Marketing, Member Services, Business Intelligence, and Product Services within the Consumer Business Unit (CBU). I functioned as a liaison to Portfolio Executive and PMO leadership, guiding cross-functional teams in executing a diverse range of global projects, management by objectives (MBO), and initiatives. Show less

Wells Fargo
Dec 2018 - Apr 2022Senior Technology Project Manager - Wholesale Digital & Transformation Technology (WDTT) PlatformAs a Senior Technology Project and Implementation Release Manager, I delivered robust support to the Wholesale Digital and Transformation Technology (WDTT) Platform. I undertook the responsibility of providing end-to-end oversight for monthly releases and enhancements to customer-facing applications within the WDTT organization, reporting directly to Executive Business and Technology Leadership.

Intel Corporation
Apr 2022 - Feb 2024Senior Project Manager, Test Manager - HR Process & Systems OptimizationAs a Senior HR Project and Test Manager in the HR Process and Systems Optimization (PSO) Service Organization, I engaged at the forefront of critical responsibilities. Accountable to HR Leadership, I provided robust oversight in Project Management and Test Management. My role involved guiding projects and initiatives aimed at implementing or upgrading technology, products, and processes for our international clientele, ensuring seamless and efficient outcomes.

Hylaine
Feb 2024 - nowSenior ConsultantAs a Delivery Services Consultant, I partner with clients to deliver unique, tailored project-based technology solutions across multiple industries and organizations.
Licenses & Certifications

Certified Scrum Master
Scrum AllianceJul 2017
Microsoft Certified Systems Engineer
MicrosoftApr 2000
Project Management Professional
Project Management InstituteApr 2010
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