Tanvi Verma

Experience

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  GE Capital

  Sept 2013 - Feb 2014

  Customer Care Executive

  • Greet customers and provide relevant solutions to their queries. • Respond to customer requests promptly and on time. • Assist customers with special billing requests.• Communicate with clients and customers about their experiences with a product or service. • Respond to customer or client complaints and work to resolve their issues.

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  ADFC

  Apr 2014 - Jan 2015

  Phone Banking Officer

  • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions, that were taken. • Refer unresolved customer grievances to designated departments for further investigation.• Resolve customers' service or billing complaints by performing activities such as refunding money, or adjusting bills.

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  Shubhashray Housing India

  Dec 2016 - May 2017

  HR Trainee

  • Coordinating prospective candidates, interviewing them, and administering offers.• Conducting inductions to new staff. • Process paperwork for new employees and enter employee information into the payroll system and maintain it in HRMS.• Prepared FnF for audit purposes.

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  G&G INFRATECH PRIVATE LIMITED

  Aug 2017 - Nov 2019

  Human Resources Executive

  • Contact references and Background check. • Interpret and explain human resources policies, procedures, laws, standards, or regulations.• Responsible for ID generation of temporary & permanent employees. • Hire employees and process hiring-related paperwork. • Review employment applications and job orders to match applicants with job requirements. • Arrange meetings & conferences, and executive travel as needed.

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  NetcoreInfo Business Services

  Mar 2020 - Jul 2020

  Human Resources Executive

  • Conducting new employee onboarding and planning training & development. • Inform applicants about job details such as benefits and conditions.• Reinforcing in talent acquisition and recruitment process.• Administer compensation and benefit plans.• Provide support to employees in various HR-related topics such as leaves and compensation and resolve any issues that may arise.• Reinforce the development and implementation of human resource policies.• Enhance job satisfaction by resolving issues promptly, applying for new perks and benefits, and organizing team-building activities. Show less

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  Syndicate Realtors - India

  Jul 2020 - Aug 2021

  HR Manager

  Administer the recruitment and selection process.•Bridging management and employee relations by addressing demands, grievances, and other issues.•Manage and update the listing of available properties on websites – Magic Bricks and 92 acres.•Handling Employee Relations and disputes.•Assist with queries regarding salary, and attendance. time records, incentives, and other deductions.•Maintain and oversee employee records, attendance, and salary administration• Salary Processing Show less

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  JNC TechLabs

  Aug 2021 - Sept 2023

  Human Resources Manager

  • Effectively liaison between the management and employees to maintain employee-management relations.• Research, recruit, onboard, and train new hires based on the demands of department managers and the corporate budget.• Provides constructive and timely performance evaluations for increment and promotion.• Administer discipline and termination of employees in accordance with company policy.• Responsible for policy drafting and interpretation such as Leave Policy, Code of Conduct, Attendance and punctuality policy, Meal, and break policy, pay and timekeeping policy, Non -discrimination policy, • Knowledge of Pf, ESIC. Update the details of Employees on the EPFO portal.• Generation of Salary slips and salary sheet.• Design pay structure. Calculation of staturory deduction i.e., esic, epfo, overtime. Show less