Mohamed Hamdy

Experience

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  CAIRO OIL REFINING COMPANY

  Apr 2013 - May 2013

  Trainee
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  JW Marriott Hotel, Cairo

  Jan 2019 - Feb 2019

  IT Specialist
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  GuestTek Interactive Entertainment Ltd.

  Feb 2019 - Oct 2021

  2nd level NOC engineer

  *Supporting World-wide hotels ( Middle East , Europe , America , ..etc )*Troubleshooting Network issues*Troubleshooting and Configuration of (Switches (Cisco, HP, Rukuss ..etc ) – Routers ( Cisco and Juniper ) – Firewalls ( Cisco ASA ) – Access Points and wireless controllers ( HP , Cisco , Rukuss , Mero,etc )*Troubleshooting and configuration of Linux based servers.* Working with CISCO clouding system (MERAKI).*Troubleshooting about media products like FTG,MVP,ETV,COMM.

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  The St. Regis Almasa

  Feb 2021 - Mar 2021

  Lead Installer

  I was responsible with a team for the transformation project happened for the hotel to joining marriott Cooperation and meet the standard set in the infrastructure including wireless controller configuration ,SSID names and where they are broadcasting ,signal strength, interfaces and authentication methods

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  Marriott International

  Oct 2021 - Jan 2023

  Information Technology Supervisor

  Ensuring critical systems, specifically Front Office Property Management System, Call Accounting, HSIA, PABX and Food & Beverage Point of Sales computer systems are available · Providing Systems Administration, including maintaining user/group accounts, user configuration, troubleshooting access problems and completion of on-site documentation. ·Assist in Server infrastructure management, performance monitoring, Operating System upgrades and troubleshooting. · Assist in the process of systems backup and recovery procedures. · Assist in management of third party vendors. · Assist at network support and security of Hotel network, Active Directory maintenance, Server Infrastructure maintenance, Network Infrastructure maintenance – wired & wireless, Network protection and failover tools implementation (Firewall, web security, multi-homing devices, etc). Show less

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  Huawei

  Feb 2023 - now

  Senior Back office Software engineer

  managing Linux based servers.monitoring and quering the Oracle Database.mantaning the Huawei cloud and storage.ensuring the call follow and all the services are under control.troubleshooting any faults.implement and design any solution provided.