
Ashwin Sridhar
Customer Service Executive

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About me
Associate HR and Training @ Kaizen Institute | MBA HR, BBA Finance
Education

Christ College Pune
2014 - 2017Bachelor of Business Administration - BBA Finance, General ACompleted BBA Finance, secured class 1 distinction

Savitribai Phule Pune University
2014 - 2017Bachelor of Business Administration - BBA Finance, General AActivities and Societies: Cricket, Badminton, Sprint Running Graduated with A in BBA Finance from Christ College Pune

Bharathiar University
2020 - 2022Master of Business Administration - MBA Human Resources Management BSuccessfully completed MBA HRM from Bharathiar University
Experience
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IndiGo (InterGlobe Aviation Ltd)
Aug 2017 - Oct 2019Customer Service ExecutiveKey Roles and Responsibilities – All airline and airport customer service operations – • Ticketing and reservations• Check in counters with baggage handling including mishandled and missing baggage issues. • Boarding• Timely pre-departure and arrival formalities. • Handling irregular operations to complete all formalities of refunds, reschedule etc.

Cybage Software
Nov 2019 - Jul 2020Human Resources ExecutiveWorked as HR Executive with Cybage Software Pvt LtdPoint of Contact (POC) for employees related to HR concerns & apprising queries with regards to leaves, general holidays, policies & general functioning.o Noting and replying to queries of employees to facilitate resolving issues in a timely manner.o Taking part in weekly HR sessions, preparing reports on the same & discussing on the grievances/suggestions raised by the employees during weekly team meetings.o Service agreements & appointment letters are signed by the new recruits.o Employee engagement activities.o Guide employees to raise helpdesk tickets for their concerns & guide them to respective department/person for resolution.o Aware of policy and involved in process of completion of formalities of induction of employees –• generating employee ids and usernames, • making induction orientation schedule, • collecting necessary documents for education/employment verification and • any other formalities required on the date of joining by the employees by entering the same into the system and • filing the documents of the New Joiner.o Conversant of procedures of Leave and Performance Appraisal procedure for the employees.o Coordinating with the Exit & Clearance Team (ECS) on weekly basis and assisting for exit clearances on last working day to complete formalities for a smooth exit Show less

Kaizen Institute
Sept 2020 - Jan 2023HR Executive and TrainingCurrently working as HR Executive and Training at Kaizen Institute South Asia Recruitment Activities -Extensive hands-on experience of full cycle of recruitment of Senior Consultants, Consultants for India, Africa, South Asia and Campus Recruitment from various Engineering colleges in India and Africa –• Planning of consultant requirement• Sourcing suitable candidates through various portals LinkedIn, Naukri.• Screening & shortlisting prospective candidates• Scheduling selection process with suitable rounds of tests as required by organization.• Coordinating for selection of candidates and scheduling for Interviews.• Issuing letters of Invitation & releasing orientation agenda post selection of candidate.• Release welcome letters to new recruits and briefing new recruits with HR Standards.Performance Activities• Releasing and compiling mapping competencies of consultants twice a year.• Preparing Webinar Calendar• Scheduling weekly webinars as per competencies of consultants.• Preparing and compiling of training feedback post Webinar.Policy Framing –• Weekly review of manpower planning (consultant capacity).• Assisting in developing HR Standards and defining processes and systems under the guidance of HR Director• Defining performance parameters for consultants and HR Audit of performances of consultants.Exit Activities -Exit information release on receiving exit intimation.Sharing of exit questionnaire with Team/Circle leader.Compiling and analyzing reasons based on feedback of questionnaire for further necessary actions.Hands on experience and knowledge working in local HRIS software Show less

Kaizen Institute South Asia
Sept 2020 - nowExtensive 4+ years of hands on experience in end to end Recruitment, Talent Acquisiton and Talent Management and various other HR Functions - Performance Management and Performance Monitoring, Employee Engagement and Satisfaction, Employee Attrition, Developing HR Policies, Employee Induction, Onboarding and Compensation Benefits. Experience in handling with HRMS/ HRIS. An HR professional with at Kaizen Institute South Asia as HR Executive and Training with strong expertise in day to day HR Generalist activities like Global Recuriments, Onboarding and Induction, Performance Management, Competency Development, and Employee Exit and Attrition.
Associate HR and Training
Jan 2023 - nowHR Executive and Training
Sept 2020 - Jan 2023
Licenses & Certifications

Google Analytics Beginner
Google Analytics AcademyJun 2020
Office Master Excel Using AI
Office Master
HR Analytics
Great LearningMay 2024- View certificate

HR Analytics
CourseraMay 2024 
People Analytics : HR Analytics Fundamentals
UdemyJul 2020- View certificate

Generative AI in HR - Impact and Application of Gen AI
CourseraApr 2024 
Diploma in HR
Alison - Free Online LearningJun 2020
Introduction to Human Resources
UdemyJun 2020
Tech Recruitment
DevSkillerJun 2020
Technical Recruiter
Hirist.comJun 2020
Honors & Awards
- Awarded to Ashwin SridharFinding and Mobilizing Talent from several new Geographies in our RSUs Kaizen Institute SAIN LLP Jan 2022 Bagged the Award at our our Annual Consultant Meet for Valuable Contribution in Support Function - HR for Finding & Mobilizing Talent from several new Geographies in our RSUs for the year 2021
Languages
- frFrench
- enEnglish
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