Shaden Suleiman

Experience

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  Model School Mott'a

  Aug 1998 - Jun 1999

  Frenach language Teacher

  o Teaching French Language basics for children from 9-11 years’ old

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  Taipei Cultural and Economic Representative Office

  Jun 2000 - Jun 2002

  Admin Assistant And Translator

  o Handling all office tasks including filing, answering phone calls, taking notes and all administrative work. o o Collecting any information concerning the Saudi-Taiwanese relationship through daily Saudi newspapers and submit it to the head of the office. o Issuing of “Taiwan Today” a monthly magazine concerning the Taiwanese culture through the ages.

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  Consulate General of Kuwait

  Apr 2005 - Oct 2006

  Admin Assistant

  o Handling all executive correspondence tasks, including filing answering phone calls, taking messages, all P.C. applications and administrative work. o Arranging and revising the daily schedule for Consul General on weekly and monthly bases. o Arranging meetings for Consul General, preparing agendas. o Arranging receptions which take place at the Consulate-General, calling guests and making invitation cards. o Communicating with other Consuls General, officials of the Ministries. o Updating the database mailing/ communication lists. Show less

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  Consulate General of Qatar

  Mar 2007 - Dec 2007

  AdminAssistant

  o Handling all executive correspondence tasks, including filing answering phone calls, taking messages, all P.C. applications and administrative work. o Arranging and revising the daily schedule for Consul General on weekly and monthly bases. o Arranging meetings for Consul General, preparing agendas. o Arranging receptions which take place at the Consulate-General, calling guests and making invitation cards.

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  Consulate General of Japan

  Mar 2009 - Aug 2011

  AdminAssistant

  o Consular Section duties: Managing the visa enquiries and application processes.o Cultural Section duties:  Handling cultural inquiries received from the Public or from schools and other educational institutes.  Translate articles and letters from English into Arabic & vice versa.  Arranging Consulate’s participation in some cultural events (e.g. Jeddah Library & Cultural Club)  Distribution of Japanese magazine and periodicals (Japan Echo, Nipponia, Ikebana Calendar).  Looking after the Consulate’s library, keeping record/ library of cultural CDs, video tapes and materials. o Secretary at His Excellency’s office:  Preparing His Excellency’s daily and monthly schedule.  Arranging H.E’s appointments.  Handling H.E’s phone calls.  Preparing for the occasions and celebrations made by H.E. Show less

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  UNHCR, the UN Refugee Agency

  Jul 2013 - Jan 2020

  o Conduct interviews with POCs to assess their needs and then refer them to the best service providers within the available NGOs. o Identify and reach cases whether it was in registration center or far away in the skirts of Irbid city in what so-called outreach activity aiming at serving POCs in the remote areas where the services are hard to reach.o Provide needy families with Urgent Cash Assistance to help them overcome certain difficulty or life threatening circumstances. o Identify woman at risk, people with disability and elderly people to provide them with the best services available. o Make internal referral to other units RST, Health, protection and Field for better support. o Make external referrals to NGOs, cases of PwDs, for cash assistance, psychosocial support, cash for rent. o Deliver NFIs to most vulnerable cases, NFIs could be elderly diapers, baby diapers, heaters, blankets, clothes and shoes. o UNHCR focal point in Jerash CSC(Community Support Committee), a committee consists of Syrian-Jordanian nationals aiming at identifying needs of the local community by conducting activities which help in maintain community cohesion and help in identifying needs of both Jordanian and Syrian community in Ajloun. o Certified as Master trainer from HelpAge International Organization, an organization working on highlighting the needs of older people in crisis and emergencies Show less o Conduct Interviews with PoCs in order to register them with UNHCR using database designed especially for this purpose called proGress. o After registration of POC, he will be granted Asylum –seeker certificate and then he becomes eligible to UNHCR different services. (protection, Financial, resettlement health and education o Besides registration, we add new born babies, split, merge family members upon in cases of marriage and divorce, close record upon departure or death. All the previously mentioned procedures are conducted upon providing legal document such as birth certificates, marriage, divorce certificates and so. o Make referrals to other units upon POCs need, referral to protection unit, CS, health or field. Show less

  • Senior Protection Assistant (Community Based)

    Jan 2016 - Jan 2020

  • Senior Registration Assistant

    Jun 2014 - Dec 2015

  • Registration Assisatnt

    Jul 2013 - May 2014
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  International Committee of the Red Cross - ICRC

  May 2022 - Apr 2023

  Protection Field Officer

  • Conducting home-visits to the families also in view of collecting or sharing additional information, developing proximity and acceptance.• Contributing to the institutional efforts aiming at supporting families in their search using existing internal and external data and taking part in the management and analysis of the data. • Planning and facilitating group sessions / information sessions organized with/for the families according to identified needs.• Conducting family situation assessment in view of assessing the needs of families, and defining, jointly with them how some of those needs might be addressed through direct support or through means of referrals.• Represents ICRC in the inter-agency or protection meetings and implements the agreed strategies of positioning.• Ensuring regular follow-up on FoMs through home visits or telephone interactions.• Mapping and identifying services providers and other relevant stakeholders in implementation and establishing a supportive network with them in favor of the FoMs. • Participating in the collection of Syria-related TC and AoA.• Occasionally, and upon request, contributing to the implementation of all requested RFL activities not related to the Syria Missing file. Show less