Stephen Paterson

Experience

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  Employers Mutual Limited

  Jan 2006 - Jan 2011

  Claims Manager

  I provide excellent case management services and support to injured workers to make a return to work with their pre-injury employer or to progress to other suitable employment. This is achieved by maintaining regular contact with all stakeholders, determine new claims, adhere to the legislation, investigate liability, obtain medical/treatment information from treating parties, work together with rehabilitation consultants and manage claims with a clear strategy.Other functions required of the position;Development and implementation of claims and injury management strategiesCommunication with, and co-ordination of stakeholders and providers involved on individual claims Determination and management of Worker’s Compensation claimsClaims and general administrationConsideration and approval of claims costs, including equipment and services Mentoring and training of new Claims Managers Show less

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  Spotless Group

  Apr 2011 - Feb 2013

  State Injury & Claims Manager SA/NT

  In this role I have gained extensive experience in managing claims in the manufacturing, commercial and industrial cleaning, hospitality, healthcare, labour hire and mining sectors. I also advise, coach and maintain an environment that encourages co-operation, collaboration and the achievement of team goals, whilst building strategic partnerships and networks between teams, managers and employees to ensure that Spotless are able to proactively manage the Workers Compensation / Injury Management process whilst ensuring that the associated financial liabilities are effectively controlled Show less

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  Xchanging

  Mar 2013 - Apr 2015

  Senior Claims Advisor

  As a Senior Claims Advisor at Xchanging I was able to work with numerous self-insured organisations to assist them with their claims management and reducing liabilities via strategic decision making. I was required to attend the Workers Compensation Tribunal and obtain satisfactory outcomes for the organisations.I also developed a Injury Management Manual to assist organisation towards obtaining self-insurance.Organisations worked for;DCSI - Department for Communities and Social InclusionSAFECOM - South Australian Fire & Emergency Services Commission CAA - Courts Administration Authority SA HealthCCI - Catholic Church Insurance Show less

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  Employers Mutual Ltd, South Australia

  Apr 2015 - now

  Senior Claims Manager - Self Insurance

  As a Senior Claims Manager with Employers Mutual I am required to assist organisations by managing their portfolio's 'on the run' by ensuring clients have access to quality claims management. I have also performed detailed claims management audits to assist organisation in meeting their legal requirements of their self insurance accreditationOrganisation worked for;SAPOL - South Australian PoliceSA Health