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Cindy Wan

Cindy Wan

Business Development Intern

Followers of Cindy Wan1000 followers
location of Cindy WanSeattle, Washington, United States

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  • Timeline

  • About me

    Product @ Microsoft Cloud & AI

  • Education

    • The University of Texas at Austin - Red McCombs School of Business

      2019 - 2023
      Bachelor of Business Administration - BBA Management Information Systems

      Activities and Societies: Undergraduate Business Council, Delta Sigma Pi Professional Fraternity, Product@TX, Texas Sweethearts

    • Corvinus University of Budapest

      2022 - 2022
      Bachelor of Business Administration - BBA Management Information Systems

  • Experience

    • TaxTaker

      Jun 2020 - Aug 2020
      Business Development Intern

      • Improved UI/UX of website by designing a wireframe for the landing page to increase web traffic and engagement by 53%• Researched keyword difficulty and average CPC metrics to identify Google keywords with the highest volume of searches• Boosted blog engagement by 24% by revising blog format through integration of comment section, sidebar content, and chat box• Conceptualized a hiring process outline for a CPA contracting service to expand startup’s customer and employee acquisition Show less

    • The University of Texas at Austin - Red McCombs School of Business

      Oct 2020 - Dec 2021
      IT Systems Analyst

      • Delivered technical solutions and services to 5.5K+ McCombs faculty, staff, and students via phone calls and in-person walk-ins• Processed 80+ incidents daily through ServiceNow, a service management software, to record and resolve incidents• Designed streamlined communication procedures to increase efficiency of machine virtualization and reimaging processes by 20%• Analyzed symptoms of incidents and thoroughly researched information to correctly identify and resolve 80% of opened cases Show less

    • New Relic, Inc.

      May 2021 - Aug 2021
      Technical Program Management Intern

      • Led agile ceremonies and utilized Jira for issue tracking, ensuring that engineers worked on right work items to align with OKRs• Performed user acceptance testing for FP&A and talent systems to support company rollout of a new applicant tracking system• Created BRDs for new software integration and process improvement to automate manual processes, affecting six internal groups• Presented different strategies on FiveTran alerting functionality to drive stakeholders and engineering leadership decision-making• Integrated GitHub repositories with Jira projects to streamline SOX auditing process for SFDC and Financial Engineering teams Show less

    • Microsoft

      May 2022 - Aug 2022
      Program Manager Intern

      Cloud & AI, Azure Edge + Platform PM

    • Microsoft

      Aug 2023 - now
      Product Manager

      Azure Edge Networking Platform, Software Defined Networking PM

  • Licenses & Certifications

  • Honors & Awards

    • Awarded to Cindy Wan
      Christie Paige Wagner Endowed Presidential Scholarship Board of Regents of the University of Texas System Aug 2022
    • Awarded to Cindy Wan
      Sonya Clark McDonald Machemehl Endowed Presidential Scholarship Board of Regents of The University of Texas System Aug 2021
    • Awarded to Cindy Wan
      Kentucky Association of School Business Officials Scholarship Kentucky Association of School Business Officials Apr 2019
    • Awarded to Cindy Wan
      National Merit James E. Casey Scholarship United Parcel Service Apr 2019

  • Volunteer Experience

    • Fundraising Volunteer

      Issued by Austin Humane Society on Sept 2019
      Austin Humane SocietyAssociated with Cindy Wan