May Sara

Experience

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  Bimbingan Pasca Ujian Nasional (BPUN)

  Apr 2016 - May 2016

  Mathematics Teacher

  BPUN is a free intensive course program for two months after national exam to face Seleksi Bersama Masuk Perguruan Tinggi Negeri (SBMPTN)

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  Badan Pusat Statistik

  Jul 2019 - Jul 2019

  Data Research

  Research and collection data to complete the thesis

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  PT Asuransi Reliance Indonesia

  Jul 2020 - Jan 2022

  Management Trainee Program - Policy Owner Services Officer

  - I trained in RDP (Reliance Development Program) and learn the whole business process companies- Learned about concept of business process in Insurance- Classroom Program and On The Job Training Program- As a Policy Owner Services Officer I am publish the endorsement invoice and endorsement commission slip until the direct delivery goes to a client direct or brokerage- Assist and Control any questions related to the published endorsement Invoices- Helps endorsement process of participant request in the system Show less

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  Fullerton Health Indonesia

  Jan 2022 - now

  - As a Business Analyst Bridge communication between clients and companies to ensure solutions meet business needs and requirements- Analyze the existing system with clients request- Coordinate meeting between business partners (Clients) and the IT Development Team to discuss requirements, solutions and priorities- Collect and develop requirement documentation which called BRD that will translate business needs into requirements that can be understood by the IT Development Team - Helping and Guiding clients who are ready to process the data in the system internally starting from guarantee, setup enroll & product, claim until payment- Bridge meeting between clients and Internal Division to analyze the policy before setup into the system- Coordinate meeting between business partners (Clients) and IT to discuss requirements, solutions and priorities - Bridging the communication between clients and companies in order to create a good cooperation relationship - Maintaining good relationship with clients by providing the needs and providing the necessary client information- Keep the good name of the company to provide services in accordance with Service Level Agreement (SLA) agreed between the client and the company

  • Business Analyst

    Jul 2022 - now

  • Onboarding

    Mar 2022 - now

  • Client Relation Officer

    Jan 2022 - Mar 2022