Stephen Kasika

Experience

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  CAS cosultants

  Jan 2012 - Jan 2012

  Clerk
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  WESTERN KENYA COMMUNITY DRIVEN DEVELOPMENT & FLOOD MITIGATION PROJECT

  Sept 2014 - Dec 2014

  Procurement Intern/Assistant

  • Training Communities on how to keep proper Financial Records • Ensuring proper financial and Procurement procedures are adhered to in accordance with the standard project guidelines• Assist communities in Micro project identification and proposal development• Capacity Building and Community Empowerment • Community mobilization, Facilitation, follow up and Backstopping for micro projects

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  KENGEN

  Sept 2015 - Nov 2015

  ICT intern

  Provided system support services, including service outage diagnosis, troubleshooting, and restoration of service, virus protection management Have a good working knowledge of Microsoft products (OS and Suites), wireless devices, hardware repair techniques, and networking concepts. Communicated and provided support to requests from user offices and helpdesk. Accurately create and document procedures, document and record work performed

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  Heritage Bliss Hotel Limited

  Nov 2018 - Mar 2021

  Operations Manager

  Oversaw the entire operations of a hotel establishment operations include human resources, housekeeping, security, public relations, food service, sales, and finances. Monitoring and maintaining operation & overhead cost in order to maintain maximum revenue to the organization.Assessing and reviewing customer satisfaction and service recovery process.Monitoring the coordination between all departments for smooth & efficient operations.Monitoring the purchase/indent/ requisitions of each department, the accounts receivable (collection from debtors) and the accounts payable (payable to the vendors/suppliers, etc Conducted regular operations team meeting with all the HOD daily / weekly to discuss routine operational matters, sales targets, GSTS feedback / RSTS feedbacks and action taken for service recovery, and also any staff issues Show less

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  Tugende

  Mar 2021 - now

  Credit Officer

  1. Client vetting and Management• Recruit new applicants: Identify capable clients for Tugende leases.• Analyze the strength of completed applications: Analyze applicants’ financial status, creditworthiness and outstanding leases to determine applicant qualification.• Approve/Reject applicants: Evaluate applicant's creditworthiness in line with the existing guidelines• Review lease agreements to ensure that they are complete and accurate according to the Tugende Policies.2. Manage client needs and portfolio performance• Collections: Manage a portfolio of clients. Regularly follow up on client repayments (on phone and in-person), understand any repayment and work challenges, give recommendations or escalate problem cases where necessary. Ensure client data is accurately captured in the lease management system in a timely manner Show less