Walker Probasco

Experience

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  Covenant Transport Services

  May 2016 - Apr 2019

  Product Manager

  - Recruited 15 drivers to participate in a project to gather UX design information and champion feature development aligned with feedback, resulting in a 75% user adoption rate in the first month.- Developed PRD for freight security by conducting needs analysis, determining product specs, and creating product wireframes for technical teams.- Improved driver morale and reduced turnover by designing payroll modification to generate real-time earnings data.- Analyzed Operations team weekly email volume and implemented product to reduce redundancies, saving 5 work-hours/week in productivity per employee. - Conducted research to identify and eliminate $500K/year in extraneous trailer-tracking hardware expenses.- Presented proposal to implement system addressing substantial overstay expenses during driver orientation and gained buy-in from the leadership team, reducing stay length by 45%/year and related costs by $600,000 annually. Show less

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  Triumph Business Capital

  Jan 2020 - Jul 2020

  Product Manager

  - Collaborated with 20+ stakeholders across engineering, operations, and other teams to ship internal tools to increase internal team efficiency, saving $600K+ a year in labor costs.- Gathered user stories and criteria, to identify opportunities to improve the software experience.- Defined and analyzed metrics to track business and product performance including user engagement and savings generated.

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  Transflo

  Jul 2020 - May 2021

  Product Manager

  - Worked cross-functionally with 10+ stakeholders across engineering, sales, and design to take software product from ideation to launch, to generate $1MN+ in annual revenue.- Conducted user research on 30+ of our higher paid customers (with an average annual contract value of $3MN) to identify opportunities to improve our net promoter score.- Translated customer needs into a product strategy, JBTD, and roadmap.- Generated $1.5M/year in additional revenue by launching new product offering and securing 1st user.- Shipped multiple iterations to user journey to improve customer experience. Show less

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  NYU Stern School of Business

  May 2021 - May 2022

  Product Manager- TECH MBA Graduate

  • Full-time Tech MBA graduate• Active Member of Stern Technology Association, FinTech Association, and Stern Golf Club• Specializations in Product Management and Business Analytics• Relevant courses: Business Data Analytics, Dealing with Data (SQL & Python), Corporate Strategy and Finance, Digital Strategy, Tech Product Management, DevOps, User Experience Design, etc

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  WorkRecords + WorkConnect

  Jul 2022 - Jan 2023

  Senior Director of Product Management

  WorkRecords is an enterprise platform providing labor supply chain technology connecting employers, workplaces, and workers to hire, track, manage, invoice, and pay workers seamlessly. WorkConnect provides real-time capability for workers to connect with their employers, workplaces, and co-workers. Workers use a smartphone to track time and attendance, maximize income by accepting available shifts, choose pay frequency, send emergency alerts, arrange carpools with co-workers, and more.

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  JourneyTMS

  Jul 2023 - now

  Co-Founder