Priyankar Kr Sinha

Experience

• 

  Accenture

  Sept 2007 - Aug 2011

  Siebel Developer
• 

  Oracle

  Aug 2011 - May 2013

  Siebel Consultant

  • Led CRM development for some of the major Telecom companies (Mobily Telecom, Etisalat).• Break business goals/ challenges into technology roadmaps and architecture designs.• Delivered POCs recommended solutions to Business teams.

• 

  Dell Technologies

  May 2013 - now

  Senior Principal Engineer

  • Built Python based model and integrated with C# application that automatically fetches the commodity parts and approval criteria from case log data. This is projected to save $ 2 million and 8-10 min for each dispatch creation.• Utilized Text Classification and Prediction algorithm to categorize the repeat dispatch from unstructured Agent-Customer chat logs, it saved ~5 min from manual scrubbing.• Implemented in Python to automate the download of Equity/FNO data from NSE website; transformed; inserted to database with Options Greeks. This resulted in saving manual and repeated work.• Architected solution design, drive execution and optimization Siebel/SFDC CRM application.• Mentored multiple teams (40 members) across the globe. Show less