Eric Hoey

Experience

• 

  Sears Holdings Corporation

  Jun 2011 - May 2013

  Customer Service Associate

  - addressed customer concerns and complaints- directed customers to sales associates in store- cashiered

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  Johnson & Johnson

  May 2013 - Aug 2013

  Technical Operations Intern

  - Prepared and supported execution of commissioning and qualification test documents for new liquid packaging lines- Coordinated installation/testing of bottle label inspection fixtures & cap insertion hopper covers for packaging lines

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  EZSoft, Inc.

  Jun 2014 - Aug 2014

  Automation Engineering Intern

  - Created electrical drawings for industrial control systems- Configured Input and Output lists for projects using RSLogix software- Supported design specification creation- Tested installed control panels for functionality- Supported factory acceptance, installation & operational qualification testing

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  Cummins Inc.

  May 2015 - Aug 2015

  Product Design Engineer Intern

  - Supported product design team work; updating existing parts, creating new features/geometry while keeping manufacturability and serviceability in mind- Presented comprehensive design review to team members and project management- Completed relevant DAPR (design, analysis, & product release) organized trainings- Contacted and met with suppliers to complete drawing quality reviews for parts- Used company resources & engineering databases to examine technical reports to support designs- collaborated with analysis team members to discuss and complete analysis simulations Show less

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  Network Building + Consulting

  May 2016 - Aug 2016

  Structural Engineering Services Intern

  - Prepared structural analysis reports for various telecommunications structures- Analyzed telecommunications structures in RISA-3D, tnxTower, and Mathcad software packages to calculate forces, load capacities to new and existing structures- Applied appropriate design codes to structures (ASCE 7-05/7-10, IBC 2009/2012, AISC Manual of Steel Construction 13th/14th Editions, ANSI/TIA-222-G)

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  Accenture Federal Services

  Jul 2017 - Jun 2019

  - Engaged with Agile team and client to redesign, build, and implement a multi-million-dollar yard management system to track on-site resources and productivity for a major shipping provider’s distribution centers- Designed and tested time and cost-saving enhancements for a large android application and web system used for product visibility and operations compliance for a major shipping provider’s distribution centers using UI/UX design principles- Validated system functionality and data accuracy using SQL- Demonstrated end-to-end functionality to client biweekly- Supported system administrator in managing training distribution to client’s employees- Created process documentation and training materials for client knowledge transfer Show less

  • Business & Technology Delivery Senior Analyst

    Jun 2019 - Jun 2019

  • Business & Technology Delivery Analyst

    Jul 2017 - May 2019
• 

  Infinitive

  Jun 2019 - Aug 2022

  Senior Consultant, Delivery Methodolgies & Solutions

  F50 Financial Services Client- Provided program, project, and data management services to enable 80+ software engineering teams to comply with internal data security standards in an effort to properly secure sensitive customer data with latest technologies- Held line-of-business-wide education sessions on recommended data security implementation strategies to accomplish security goals of the consumer bank and progress reporting measures to execute- Regularly met with senior executives to make recommendations and report progress on program health and risks- Designed and implemented new operational and data management processes to enable compliance with data privacy laws- Developed VBA/macro-based tool that drastically reduced operational complexity and increased team’s throughput- Managed and trained team of subcontractors to perform fulfillment of regulatory compliance artifactsNYSE Broadcast & Digital Media Client- Supported an industry-leading media company with project management and business process design services for the insourcing of its $400M national ad sales operations- Conducted analysis of current-state sales processes to streamline workflows to allow for increased selling time, lower resource strain, reduced administrative activities, fewer internal touchpoints, and standardization/centralization of appropriate processes- Helped create program roadmap for full integration of new sales organization- Conducted project status reporting with C-level stakeholders across multiple workstreams- Created master project plan for stakeholders, managed tracking of action items, risks, issues, and provided general oversight to stakeholders to guide execution Show less

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  Capital One

  Aug 2022 - now

  • Senior Manager, Project Managment

    Jul 2024 - now

  • Manager, Technology

    Aug 2022 - Jul 2024