Ivana Dodev

Ivana Dodev

Freelance Teacher

Followers of Ivana Dodev482 followers
location of Ivana DodevStockholm, Stockholm County, Sweden

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  • Timeline

  • About me

    Customer service professional excelling in sales, fostering client relationships effectively.

  • Education

    • Nikola Karev

      2003 - 2007
      High School
    • Faculty of Philology, MA

      2007 - 2012
      Bachelor’s Degree Faculty od Philolgy, Italian language and literature

      Italian language and literature - translator

  • Experience

    • Freelancer

      Sept 2008 - Apr 2015
      Freelance Teacher

      Giving private lessons from Italian to Macedonian and from Italian to English and vice versa.

    • Tehnoma Fair Trade Skopje 2010

      Oct 2010 - Oct 2010
      Translator

      Translation and Consecutive Interpreting from Italian to Macedonian and vice versa in meetings.

    • Elance

      Aug 2011 - Apr 2015
      Freelancer

      • Collaborate with development teams to discuss, analyze, or resolve usability issues. • Identify or address interchangeability requirements. • Track, compile and analyze web site usage data. • Document application and web site changes or change procedures. • Develop or document style guidelines for web site content.

    • KEMET Electronics Corporation

      Apr 2015 - Apr 2018
      Customer Service & Sales Support Representative

      • Order and Samples handling/processing (booking/confirmation/change - manually or EDI)• Controlling past dues/backlog (organization of expedited shipments)• Respond to customer inquiries, needs, and complaints (returns and A/R requests due to price/delivery/quality)• Assist in sales automation and improvement of profitability• Support Inside and Outside Sales with overall sales strategy and sharing of any interaction and involvement with customers that might require the Inside and/or Outside Sales attention Show less

    • Johnson Matthey

      Apr 2018 - Apr 2019
      NPI Logistics coordinator

      - Coordinate with NPI Sourcing as materials transition from prototype to release for production.- Ensure timely material ordering.- Evaluate requisition requirements and administer purchase request to purchase department.- Address material shortages timely to minimize production impact.- Work closely and coordinate efforts with Operations, Sourcing, Sales, Forecasting, Marketing, Engineering and Quality.- SAP Products, SAP ERP, Production Planning, Automotive- Supply Chain Optimization, Transportation, Warehouse Management Systems Show less

    • Wizz Air

      Jan 2020 - Oct 2023
      Cabin Attendant

      - Focus On Both Safety And Customer Care Aspects- Perform On Board And Ground Duties In A Way To Comply With The Company’s Policies- Manage In-Flight Sales And Cash Handling- Welcome Passengers With A Smile And Help Them During The Flight- Act In Accordance With Company's Values: Dedication, Inclusivity, Positivity, Integrity

  • Licenses & Certifications

    • Certificate of “Centro Fiorenza"

      Centro Fiorenza
    • Certificate of CILS B2

      University of Siena for Foreigners
    • One KEMET Regional Award 2016

      KEMET Electronics Corporation