Bala Murali

Information Technology Consultant

788 followers

Hyderabad, Telangana, India

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Timeline
About me
Delivery Manager @ Experian
Education
- David Memorial High School, Hyderabad, India
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  Activities and Societies: Solomon
- Osmania University, Hyderabad
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- Institute of Management Technology, Ghaziabad
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  PGDHRM
Experience
- Deutsche Bank, GE Consumer Products
  May 2002 - Oct 2003
  Information Technology Consultant
  Worked as Analyst in migration and conversion projects from mainframes to open systems for Deutsche Bank and GE Consumer Products division.
- Aon Hewitt
  Nov 2003 - Apr 2017
  erstwhile "Hewitt Associates" Successfully executed multiple projects in the areas of Workbench, PDS and YBR.Handled around 30+ projects from midsize to large, Development CAM (Control Account Manager) on multiple projects. NA Payroll Application Product Development Team - Worked as Developer, Application Maintenance, Production Support & Testing (Manual,UATs)
  - Manager IT Delivery
    May 2013 - Apr 2017
  - Benefits IT - Delivery Lead, Project Manager
    May 2007 - Apr 2013
  - NA Payroll - Product Development
    Nov 2003 - May 2007
- Alight Solutions
  May 2017 - Aug 2018
  Manager IT Delivery
  erstwhile "Aon Hewitt"
- Wipro Limited
  Sept 2018 - Dec 2022
  Delivery Manager (Proudly served 'Alight Solutions/STRADA' as part of strategic partnership)
  Hewitt Associates -> Aon Hewitt -> Alight Solutions -> Wipro (Strategic partnership), spent 19 years in HCM business.New client implementations for NA and Global (Medium to Large markets) - HCM gateway application with 3rd party Integrations).Provided support to 3 million global client users / 20+ clients as part of ongoing support for long term contract.1. Managed change requests, enhancements, new feature adoption for ongoing support clients and ensuring successful delivery from offshore.2. Point of contact for major incidents in driving for quicker resolution (BU) - client representative.3. Continuous practice of automation adoption and finding newer areas to automate.4. Process improvement ambassador, proactive in identifying risks and providing options to mitigate. 5. Strong people skills helping build high performing and motivated teams.6. Effective performance management and appraisals process focused.7. Strong Delivery Management (Agile/Waterfall) experience coupled with a technical bent of mind.8. Ability to navigate onshore-offshore relations, offshore point of contact for client delivery.9. Adopt to newer technologies and drive for implementing solutions (Ex. AWS WorkSpaces roll out for 240+ technology colleagues - Strategize, Adopt and provided continuous support until stabilized). Show less
- Experian
  Jan 2023 - now
  Delivery Manager
  Decision Analytics, CoE Delivery Management, EMEA & APAC.
Licenses & Certifications
- Coaching and Mentoring Course
  Harvard Business School
- GitHub Copilot: AI Paired Programming
  Pluralsight
  Nov 2024
- Prompt Engineering with Generative AI; Practical Application of LLMs
  Pluralsight
  Aug 2023
- Generative AI with Large Language Models
  Coursera
  Sept 2023
  View certificate
- Project Management Professional (PMP)
  Wipro
  Jun 2022
- AWS Certified Solutions Architect Associate
  Udemy
  May 2023
- AWS Certified Cloud Practitioner
  Amazon Web Services (AWS)
  Oct 2022
Honors & Awards
- Awarded to Bala Murali
  Business Excellence & Platinum Team Aon Hewitt & Wipro (Alight) Jan 2010 For successfully executing multiple projects in partnership with domain teams (DB, DC, HM, CM)