Elena Harabagiu

Experience

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  Learning Solution

  Nov 2010 - Apr 2016

  • Managing the relationship with the administration departments of test centers• Maintaining client communication on exam / certification, programming and testing procedure• Coordinating team members, as well as monitoring team KPI’s• Planning, scheduling and delivering exams through Prometric, Pearson VUE and Certiport Testing Center• Obtaining and implementing Certiport testing center accreditation• Maintenance of Pearson VUE Testing System applications, exams and exam data• Ensure that all candidates are admitted in accordance with secure check-in procedures and monitored continuously throughout the entire exam session Show less • Company cash flow management• Creating reports on the company’s training and certification activities• Prepare various materials, documents, presentations needed in various company’s activities• Business records: registration, filing, archiving• Maintain supplier relationship• Maintain office supplies inventory by checking stock to determine inventory level, anticipating need for supplies• Managing materials, training manuals, logistics for all IT courses• Manage corporate travels Show less

  • Trainer Microsoft Office 2007/2010/2013

    Aug 2012 - Apr 2016

  • Testing Center Manager

    Nov 2010 - Apr 2016

  • Office Manager

    Nov 2010 - Apr 2016

  • Account Manager

    Nov 2010 - Apr 2016

  • Technical Blog Writer

    Nov 2010 - Apr 2016
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  Societe Generale European Business Services

  Apr 2016 - Feb 2020

  Business Analyst for eLearning Homologation

  • Functional and technical expertise on e-Learning platform, used by clients from multiple countries, as well as modules integration on homologation platform• Monitor project development, change requests implementations in collaboration with the client• Monitor team's KPIs, make workload estimation and define planning for implementation• Provide coaching for team members, as well as support for new joiner’s integration• Manage and build relationships with clients and stakeholders from multiple countries• Involved in acquisition process for training suppliers• Contribute to solution proposals, focusing on providing a high-quality service• Ensure smooth integration of new projects, support standardization and stabilization of global processes• Manage knowledge transfer process and training (transited from Paris team to SG EBS);• Design and document the testing process flow on E-learning• Perform permanent supervision controls on tested modules and take the necessary actions• Elaborate end user manuals and test case scenarios used in User Acceptance Tests phase Show less

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  Decalex Digital

  Jan 2020 - now

  Chief Operating Officer