Temitope Onabiyi

Experience

• 

  SWIFT COURIERS LTD

  Jul 2013 - Nov 2015

  OPERATIONS HEAD

  * Gained promotion from being a volunteer to operations admin in the space of three months.* Ensured safe pick up and delivery of mails and packages.* Assisted with all aspects of administrative management, directory maintenance, logistics, equipment inventory and storage.* Coordinated between departments and operating unit in resolving day-to-day administrative and operational issues.* Displayed a passion for delivering a quality customer service and get lauded by recipients for quick approach to service operation.* Communicated all emergencies, delays, due to weather and carrier schedule changes to customers.* Tracked unknown locations through the use of internet.* Got good numbers of referrals for the company on a weekly basis. Show less

• 

  Top Express Deliveries

  Dec 2015 - Jun 2016

  Head of Ecommerce Operations

  * Sourced and liaised with e-commerce merchants.* Maintained a strong relationship with clients owing to a large customer base by referral.* Provided a clear spreadsheet record/analysis of weekly deliveries.* Remitted cash-on-delivery into customers' accounts on time.* Ensured timely deliveries of packages.

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  Leadway

  Feb 2017 - now

  • Senior Operations Analyst

    Aug 2022 - now

  • Life Technical Officer

    Feb 2017 - Aug 2022