Deep Enrich
David Lutes
Information Technology Help Desk
36 followers
Renton, Washington, United States
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About me
Information Technology Help Desk at Jack Henry & Associates
Education
Northwest Nazarene University
1989 - 1992Bachelor of Arts - BA Music
Experience
Jack Henry & Associates
Jan 2022 - nowInformation Technology Help Desk
Licenses & Certifications
- View certificate
Windows Tips and Tricks
LinkedInApr 2024
- View certificate
Azure Administration Essential Training
LinkedInMay 2022 - View certificate
Outlook Essential Training (Microsoft 365)
LinkedInFeb 2023 - View certificate
De-Escalating Conversations for Customer Service
LinkedInJul 2022 - View certificate
Windows 11 Essential Training (2021)
LinkedInNov 2022 - View certificate
Planning for Azure Active Directory
LinkedInJul 2023 - View certificate
Azure Active Directory: Basics
LinkedInJun 2022 - View certificate
Customer Service Foundations (2020)
LinkedInMay 2023 - View certificate
Customer Service: Knowledge Management
LinkedInApr 2023 - View certificate
MacOS Ventura Essential Training
LinkedInJan 2024 - View certificate
Windows 10: Troubleshooting for IT Support
LinkedInApr 2022 - View certificate
IT Service Desk: Customer Service Fundamentals
LinkedInMar 2022 - View certificate
Cultivating Cultural Competence and Inclusion
LinkedInNov 2022 - View certificate
Phone-Based Customer Service
LinkedInDec 2022
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