Cameron Sprlyan

Experience

• 

  Stott + Hoare

  Oct 2007 - Feb 2012

  Customer Service Engineer

  - Responsible for coordinating hardware refresh projects for customers such as HBF, Department ofEducation and Bankwest, as well as taking part in datacentre upgrade projects for Perth Radiology and iiNet.- Remote Level 1 support for Department of Education, and Level 2 onsite repairs to schools all across Western Australia.- Upgrading and installing hardware components in Servers, Laptops, and Desktops, and warrantysupport for IBM, Lenovo and HP hardware.- Created and improved procedures to increase work efficiency- General computer repair, upgrades and diagnostics for clients- Responsible for training junior members of IT Team, as well as work experience trainees. Show less

• 

  Roy Hill

  Feb 2012 - now

  I've played a pivotal role in migrating our integration platform from SAP Process Orchestration to Azure Integration Services, collaborating closely with both on-shore and off-shore teams. My expertise as an SME and Developer ensured the project's alignment with our architectural principles, optimizing performance and cost. I've established best practices for integrations, enhancing team workflow and project outcomes. Acting as the primary liaison, I've facilitated communication between the business architecture team, stakeholders, and the project, ensuring alignment and efficient requirement gathering. My understanding of existing integrations has been crucial in guiding the migration process, alongside designing new integrations and enhancing existing ones for better functionality and performance. I've also focused on training and mentoring, preparing the team for a smooth transition to the new platform, supported by detailed documentation I created for work instructions, processes, and procedures.Achievements include successfully developing and deploying legacy integrations to a more scalable Azure platform, establishing a streamlined integration framework, and fostering improved cross-functional collaboration. I've played a key role in reducing operational costs through cost-effective solutions, developing advanced dashboards for real-time platform insights and developing workbooks to streamline the search for integration key values, enhancing our ability to address integration concerns efficiently. Show less I managed the maintenance and enhancement of two mobile applications developed in Xamarin and hosted on Azure App Services, ensuring their peak performance and user satisfaction. My responsibilities included overseeing vendor support, contributing to the codebase with C# enhancements, and designing sophisticated integrations in SAP Process Orchestration, focusing on various integration components.My achievements in this role are marked by maintaining high application availability, implementing Azure Application Gateway for improved security and traffic distribution, enhancing application functionality and user interface with C# modifications, and expanding my technical expertise in SAP Process Orchestration for future complex integration solutions. Show less Key Responsibilities - Provide comprehensive IT support across Fleet Management systems, network, telephony, and end-user hardware and software, ensuring robust and reliable operations.- Manage and maintain critical IT infrastructure, including DNS, TCP/IP Wi-Fi, and Microwave Links- Serve as the escalation point for all site-based IT issues, managing Service Level Agreement (SLA) compliance.- Oversee software deployment and monthly updates through SCCM, maintaining compliance and system integrity through Change Advisory Board (CAB) meetings.- Contributing to the physical expansion and technological advancement of Roy Hill's facilities through hardware and network rollouts, remote office and data centre fit outs.Achievements- Enhanced site IT systems through continuous evaluation and improvement, leveraging innovative solutions to meet evolving business needs.- Played a pioneer role in the construction and operational phases of the Roy Hill Mine and Port Hedland sites, ensuring IT infrastructure met the demands of a dynamic work environment. Show less - Support Fleet Management systems and assisted with monitoring, tracking, and diagnosis of remote vehicle issues and In-Pit wireless systems.- Network, Telephony, Switch Support DNS, TCP/IP Wi-Fi, and Microwave Links – Configuration and Maintenance (Cisco, Juniper, Redline , Seragon, Moxa).- End user hardware and software diagnosis and support.- Exchange support through Office 365.- Continual monitoring, diagnosis, and escalation when needed through the use of tools such asSolarwinds and adhering to a P1/P2 Incident Mangement Procedure.- Expanded mobile device support to include motion tablets, GPS devices, time lapse cameras.- Created several key processes and procedures. and automated workflows and processes throughPowerShell.- Responsible for packaging and deploying software via SCCM, and managing monthly updates and compliance through CAB meetings.- Performed and assisted with several hardware and network roll-outs, office fit-outs, and datacentre fit-outs across the Roy Hill Mine and Port Hedland Show less - Provided Level 1 and 2 support utilising Manage Engine, an ITIL Focused IT Service -Management Tool.- Support provided using tools such as Active Directory , Office 365 Admin Console, SCCM, andCommvault Backup Software.- Mobile Device Support for iOS and Android- IP Configuration and Support using Cisco CME and Mitel CMD and VMAS- Accurate system and asset audits conducted on a regular basis- Multi Vendor Services Support - Opentext DMS,- Printer configuration and support for Fuji Xerox printers Show less

  • Senior Analyst Integration

    Apr 2024 - now

  • Analyst Integration

    Jul 2019 - May 2024

  • Analyst Mobility

    Jun 2017 - Jul 2019

  • Co-Ordinator IT Site Support

    Aug 2015 - Jun 2017

  • Site Support Technician

    Jul 2013 - Aug 2015

  • IT Support Technician

    Feb 2012 - Aug 2013