Monica Harish

Experience

• 

  ICICI Prudential Life Insurance Company Limited

  Jul 2013 - Jan 2014

  Lead executive

  Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.Improved staffing during busy periods by creating employee schedules and monitoring call-outs. Managed senior-level personnel working in marketing and sales capacities.Allocating leads to team members for smooth business flow

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  Jaipur Golden Transport

  Oct 2014 - Aug 2015

  Administration Assistant

  Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.Updated spreadsheets and databases to track, analyze, and report on performance and sales data.Sorted and distributed office mail and recorded incoming shipments for corporate records. Managed phone and email correspondence and handled incoming and outgoing mail and faxes.Optimized inventory control procedures to prevent supply shortages while reducing storage costs in the processAssisted human resources department in maintaining up-to-date personnel records by collecting relevant documentation from employees periodically Show less

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  Kaizen Fitness

  Dec 2015 - Mar 2017

  Customer Service Officer

  Met with clients, delivering presentations, and educating on product and service features and offerings. Responded to customer calls and emails to answer questions about products and services. Counted cash drawers and deposits, checked supplies and completed any other required opening or closing task to facilitate smooth team operations.

• 

  ETV

  Apr 2017 - Apr 2018

  Senior Manager

  Provided strong leadership to enhance team productivity and morale.Led cross-functional teams to achieve Sales milestones and deliver high-quality results.Established strong relationships with clients, ensuring long-term partnerships and repeat business.Improved team performance by providing comprehensive training and fostering a collaborative work environment.Mentored junior staff members for skill development and career progression within the organization.Improved staffing during busy periods by creating employee schedules and monitoring call-outs.Managed senior-level personnel working in marketing and sales capacities.Successfully managed budgets and allocated resources to maximize productivity and profitability. Show less

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  Adapt Fitness

  Jan 2019 - Nov 2021

  Sales Manager

  Organized regular sales meetings to review progress, share best practices, cross selling and set achievable targets for continued success. Implemented CRM systems for better tracking of leads, improving follow-up processes and communication within the team. Resolved customer issues quickly to close deals and boost client satisfaction.Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals and help in getting incentives to the team executives. Show less

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  ICICI Prudential Life Insurance Company Limited

  Feb 2022 - May 2024

  Working and coordinating with Sales and cluster heads regularly to achieve their team targets. Generated weekly and monthly status reports for helpful progress tracking.Implementing contests, team outings and events to motivate the team players to achieve their milestonesSupported senior managers and Cluster heads with targets achievement,sales issues, issuance, team meetings to drive a smooth business. Served as a mentor to junior Front runners seeking professional development opportunities to achieve their targets and Ytd milestones.Keeping a track and Help in creating and claiming bills of the zonal head and cluster heads. Show less

  • Assistant Manager projects

    May 2022 - May 2024

  • Key relationship manager

    Feb 2022 - Apr 2022
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  Amex GBT

  Oct 2024 - now

  Assistant Travel Agent