Experience

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  Megaworld global-estate resorts, inc.

  May 2015 - Jul 2015

  Student internship

  • Increased 10% efficiency by organizing/sorting files according to each project. • Tracking of Notarized Deed of Absolute Sale and Deed of Assignment.• Verifying customer’s profile requirements.

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  Del monte philippines

  Nov 2015 - Nov 2016

  Customer marketing assistant

  • Assisting in managing monthly channel and category scorecards.• Regular data generation and template reports.• Budget tracking and timely processing of campaign liquidations.• Scrutinizing budget allocated from SAP before generating close out report on Salesforce.

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  Hsbc global banking and markets

  Nov 2016 - Sept 2021

  Corporate Actions for Global Custodian- Announcement Capture (Income & Stock Mandatory) and Transactions Processing (Cash Mandatory)-Overseeing the process, handle escalations and process-related query resolution.-Plan daily capacity and intra-day task based on projections, volume analysis and allocate/reallocate resources within the team to make sure SLA is in place.-Ensure compliance with audit requirements by performing audit checks as required by process in line with business process requirements.-Conduct end of day checks to scrutinize work done and ensure high quality services of the team and to avoid any CASS Breaches.-Provide leadership to the team, motivate, and ensure effective development of individuals to meet business targets and attended trainings related to People Management Skills.-Lead by example through service excellence and driving quality initiatives for improved customer satisfaction.-Effectively drive and manage change to achieve business goals.-Lead team meetings, huddles and provide reminders, announcements and share best practices to the team.-Liaise with the internal teams (KL, India, UK, US and more) to ensure smooth processing ofdeliverables and create harmonious relationship across teams.-Perform 4-eye checks on all of the work items and reports by authorizing and releasing ofannouncements and payments via SWIFT within SLA.-Analyze events received from agent and create necessary adjustment to set up and pay the event based on the market practice.-Cross-trained with Reconciliations Team and Payments Team year 2018-2019.-Knowledgeable with Foreign Exchange Processing - ensuring all Client Instruction andStanding Instruction are in place.-Perform investigation on the events that missed the STP and ensure that all Cash Mandatory events are reconciled, validated and paid within the SLA.-Regular Trainings attended for KYC, AMLA, Fighting Financial Crime Risk and CASSawareness. Show less

  • Corporate Actions Assistant Manager

    Oct 2018 - Sept 2021

  • Associate

    Nov 2016 - Oct 2018
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  Ing

  Oct 2021 - Dec 2022

  Senior analyst

  Reconcilations for External Custodian• Ensuring completeness of the source file by having data source and integrity check daily. • Matching/Reconciling two systems – internal and external systems. • Handling of break – analyzing of breaks and allocate/reallocate breaks to the resolving parties (Settlements Team, Corporate Actions Team, Issuer Services, etc)• Ensuring proper reporting of breaks and signing off the report before SLA.• Monitoring of breaks – ensuring that ageing breaks has an updated case notes and responsible for proper chasing to the resolving parties. • Archiving- ensuring complete reports daily for audit purposes. • Conduct Start of day check to report if there are any issues or problems encountered on the beginning of day and take necessary escalations if possible. • Lead team huddles and meetings and cascade Minutes of the Meeting to the team via email. • Ensure that Checklist or Task Allocation are completed for the day and sending the completed report to the Stakeholders. Show less

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  Jpmorgan chase & co.

  Jan 2023 - now

  Team lead

  • Cleared 70% long outstanding cash breaks and 30% overall cash breaks• Administering End to End processing of Mandatory Income Events - ensuring that all SWIFTs – MT566s are properly allocated, processed, and validated daily.• Timely processing of Reconciliations and Exceptions on the system. Thorough investigation for the discrepancies on the system like tax, rate, and position/entitlement discrepancies. • Analyzing breaks allocated to the team and taking necessary actions and investigation to resolve breaks under Cash Reconciliations.• In charge of processing and validating Tax Reversals received from the requestor.• Conduct start-of-day and end-of-day checks to scrutinize work done.• Collaborate with internal teams to ensure smooth processing of deliverables and create harmonious relationship across teams.• Prepare month-end reports for the monthly discussion of management. Show less