Experience

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  Huntington learning center

  May 2014 - Jul 2015

  Assistant director

  • Managed the scheduling, teacher certification, and professional development of a staff of 20 teachers• Led monthly staff meetings to inform teachers of curriculum changes, scheduling, student successes• Conducted phone screening interviews of potential new hires• Oversaw the programs of 35 students, elementary through high school• Coordinated and prepared for monthly parent conferences

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  Hitt contracting inc.

  Jul 2015 - May 2017

  Learning & development associate

  • Managed 900 employee accounts in the Learning Management System (Saba)• Coordinated and presented in orientation for new team members at the Falls Church office on a biweekly basis• Ensured all classes and certifications hosted through HITT Institute ran smoothly and efficiently• Managed class calendar of over 50 courses attended by employees across all regional offices• Served as point of contact for all employees to address Saba questions and concerns• Created a multitude of reports to show employee certification and class status specific to senior management requests• Developed new courses for continuing education and employee development• Team administrator for a variety of tasks that included room preparation, ordering and setting up meals, and managing team inbox Show less

• 

  Ceb, now gartner

  Jul 2017 - Dec 2017

  Account management associate

  • Supported 10 Account Managers within the compliance and legal function aligned to over 800 members• Communicated daily with senior executives in compliance and legal positions• Utilized Salesforce and Excel daily to create reports that aid in establishment of weekly targets and objectives• Ensured members are aware of resources and research available to them • Articulated value of membership and recruit members to Annual Executive Retreats• Consistently met set quantitative outreach, input, and output goals Show less

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  Gartner

  Dec 2017 - Jan 2020

  • Supported new hire and tenured staff development programs by managing logistics, ensuring training materials were prepared and assembled properly, ensuring the sessions and in-class activities ran smoothly, and the feedback was gathered, analyzed, and shared with the faculty.• Conducted frequent feedback analysis from multiple programs to determine strength and development areas within the curricula, and drove content modification based on analysis.• Engaged with multiple stakeholders across the business to ensure new hire success during and after onboarding. • Created and re-versioned materials to be applicable across curricula. • Implemented and maintained the curriculum's offerings through our internal learning management system, Cornerstone on Demand, as well as leveraged knowledge of the LMS to expand pre and post training resources and activities.• Designed and maintained our New Hire Learning Portal, an Evanta site housing resources and instructions for all training opportunities for commercial support staff, through the creation and management of up-to-date resources.• Problem solved issues and managed team communication through the team's multiple inboxes and outlook calendars.• Adapted resources to ensure global applicability.• Served as point of contact for multiple cohorts of 30+ new hires to address concerns during 5 week onboarding program. • Onboarded new team members. Show less

  • Learning & Development Specialist

    Jun 2018 - Jan 2020

  • Client Engagement Specialist

    Dec 2017 - Jun 2018
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  The national academies of sciences, engineering, and medicine

  Jan 2020 - now

  • Continually improve existing processes and tasks within the Staff Development Program to improve user experience and reallocate time spent by SDP staff• Utilize Cornerstone, Excel, and Smartsheet in creation of compelling training dashboards for leadership on an ongoing basis (monthly, quarterly, yearly) to communicate LMS utilization, project progress, attendance rates, learner feedback, and other important data • Improved existing post-class survey to solicit more pertinent actionable data. Compile specific class feedback for each training provider and help identify themes and areas of opportunity for improvement in content, delivery, and/or class logistics • Maintain data integrity of LMS by regularly auditing course catalog, ensuring submission of class rosters, notifying learners to complete any in-progress trainings, etc. • Create clear and concise job aids on various LMS and training procedures for training administrator and staff use• Developed and educated support staff to serve as Producer on live class instruction (virtually and on-site); clearly explaining expectations and how to use any necessary technology to ensure a productive learning environment for class attendees • Serve as Producer on management-specific live virtual trainings• Increase adoption and familiarity of the LMS and training available to staff by regularly communicating tips and tricks via Slack, and giving 1:1 support to staff as needed• Assisted with organization wide efforts to adapt to telework by sourcing training providers and creating e-learnings using Articulate Show less

  • Manager of Technical Training and Learning Management Systems

    Aug 2022 - now

  • Assistant Manager of Training

    Jan 2020 - Aug 2022