Experience

• 

  Us navy

  Sept 1988 - Aug 1992

  Operations specialist first class
• 

  Disneyland resort

  Feb 1999 - Jan 2006

  • Restaurant Manager II

    Apr 2004 - Jan 2006

  • Guest Services Manager

    Feb 1999 - Mar 2004
• 

  Real mex restaurants

  Jan 2006 - May 2013

  Manager, training and development

  Responsible for all areas of training within the Real Mex Restaurants, specifically supporting the El Torito concept consisting of 59 restaurants.

• 

  Ross stores, inc.

  Sept 2013 - now

  Develop, implement, facilitate/train, and coordinate, all Exempt and Non-Exempt training programs within the Distribution Center. Oversee and develop Distribution Center Training Team. Support Distribution Center Operation Management with all training initiatives to include warehouse management system implementation and training. Coordinate and provide ongoing training to both Exempt and Non-Exempt associates. Conduct and/or participate in all Managing Performance competency/behavior-based training for exempt associates. Develop and deliver in-house training modules for exempt and non-exempt associates. Responsible for coordinating and maintaining all scheduling, tracking and assessments for Exempt and Non-Exempt associates training.Serve as a “Point of Contact” with the Distribution Center Operations Management Team and the Temporary Agency Team. Operations Management contact with regard to any low performance concerns with Agency Associates. Responsible for the Distribution Center, Spanish Language Program and ESL program. Show less

  • Director

    Mar 2023 - now

  • Sr. Training Manager, East Coast

    Mar 2017 - Apr 2023

  • DC Training Manager

    Sept 2013 - Mar 2017