Experience

• 

  Kallol group of companies

  Dec 2003 - Aug 2020

  Job Responsibilities: Human Resources Planning Recruitment, selection & placement Preparing job description Socialization & Induction Internal & external sourcing strategies Developing & designing training programs Managing HRIS, restoring employment record Verifying appraisal recommendation Preparing & publishing advertisements Preparing HR related official circular, appointment letter, interoffice memos Salary administration, increment, incentive and fringe benefits Grievance handling & counselling Arranging corporate negotiation and contracts Implement HR & Admin policy in the organization Security System control & Analysis Arrangement & Control of transportation system Show less  Recruitment, selection, placement, orientation, and training employees. Grievance Handling & Counseling Monitor timely update of personnel records (personal details, position, salary, appraisal outcomes, leave records, training and awards of the TZ staffs To maintain probation, confirmation and fixation of the salary of the TZ staffs Coordinates the periodical performance appraisal process Administer separation & settlement Assist, update & help to prepare company policies and follow-up company policies, procedures, and documentation Coordinate and conduct job analysis & prepare job description of employees at different levels Continuous follow-up HR activities with all the Departments and ensure in time support, coordination and communication with the employees Ensure Staff Welfare such as Staff leave, provident fund, gratuity, insurance, health, recreation, and emergency need Arranging Monthly meeting for watch Sales, Service & Management Team Utilization of HR software for handling employees’ necessary HR documentation&Employees motivational activities handling Bangladesh Labor Law compliance Regular visit to Time Zone for monitoring disciplinary activity Show less Job Responsibilities• Prepare yearly budget plan for the Service Centre• Business Projection/Strategy set• Monitor all the service related tasks of the technicians• Recruitment & Selection, placement, orientation, training & development, grievance handling & counselling, performance appraisal of service related workforce• Monitor all the TIME ZONE & WATCH GALLERY and ensure service to the customers all over the country• Complaint management• Communications with Principal Company regarding Watch complaint• Feedback review from customer• Communication with the customers and ensure better service• Administrative tasks of the department• Dues collection plan of service bill• Sales forecasting, planning & order placing of spare parts to the mother company• Maintain inventory through software and computer system Show less

  • Manager

    Apr 2016 - Aug 2020

  • Deputy Manager

    Jan 2012 - Mar 2016

  • Assistant Manager (Service In charge)

    Jul 2005 - Dec 2011

  • Senior Executive (Sales & Marketing

    Dec 2003 - Jun 2005
• 

  Hrtentbd

  Jul 2021 - now

  Chief learning officer

  Training, Mentorship & Skills Development