Experience

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  Naval air station

  Nov 2003 - Mar 2007

  Customer service representative

  • Facilitated check-in/check-out of over 500 troops and officers daily with 100% accountability while following guidelines set by the military• Analyzed night audit reports and prepared financial and occupant reports• Utilized Login Touch Naval computer system to ensure daily functions and task were complete

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  Naval mobile construction battalion five (nmcb5)

  Apr 2007 - Dec 2010

  Store manager

  • Managed Navy Exchange Store for troops• Led 100% of monthly inventory for Army and Air Force Exchange Service Impress Fund Created invoices and placed orders for inventory• Earned 5.0/5.0 performance rating continuously on inventory evaluation

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  Valley national bank

  Jul 2017 - Oct 2018

  Personal bank teller

  • Process on average 30+ customer transactions per hour during peak periods• Help customers get connected to Bank various services including loans, credit & various insurance policies, and encouraged them to be proactive with their banking• Ensured customer satisfaction with patience, open-mindedness, and a positive attitude• Connected customers with investment bankers when requested