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Stefania Semeraro

Stefania Semeraro

Training as Computer Science for Application Development at Isgus Schlenker Grusen GmbH

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location of Stefania SemeraroGreater Freiburg Area

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  • Timeline

  • About me

    Delivering Results, Enhancing Efficiency, and Driving Growth

  • Education

    • VWA Freiburg

      2006 - 2008
      Betriebswirt -VWA Betriebswirtschaft

      Im Rahmen meines Studiums an der VWA Freiburg habe ich umfassende Kenntnisse in verschiedenen Bereichen der Betriebswirtschaftslehre erworben. Die Ausbildung ist auf die praxisnahe Anwendung von betriebswirtschaftlichen Konzepten und Methoden fokussiert und bereitet auf Führungs- und Managementaufgaben vor.Schwerpunkte und Inhalte:Unternehmensführung: Entwicklung und Umsetzung von strategischen Unternehmensplänen.Finanzmanagement: Planung, Steuerung und Kontrolle finanzieller… Show more Im Rahmen meines Studiums an der VWA Freiburg habe ich umfassende Kenntnisse in verschiedenen Bereichen der Betriebswirtschaftslehre erworben. Die Ausbildung ist auf die praxisnahe Anwendung von betriebswirtschaftlichen Konzepten und Methoden fokussiert und bereitet auf Führungs- und Managementaufgaben vor.Schwerpunkte und Inhalte:Unternehmensführung: Entwicklung und Umsetzung von strategischen Unternehmensplänen.Finanzmanagement: Planung, Steuerung und Kontrolle finanzieller Ressourcen.Marketing: Strategien zur Marktanalyse und -gestaltung, Markenführung.Personalmanagement: Rekrutierung, Mitarbeiterentwicklung und Organisationspsychologie.Wirtschaftsinformatik: Einsatz moderner IT-Lösungen zur Optimierung betrieblicher Abläufe.Die Ausbildung hat mir nicht nur fundiertes Fachwissen vermittelt, sondern auch meine Fähigkeiten in der strategischen und operativen Unternehmensführung gestärkt, was mich ideal auf anspruchsvolle Führungsrollen vorbereitet. Show less

  • Experience

    • ISGUS Vertriebs GmbH

      Sept 2001 - Sept 2004
      Training as Computer Science for Application Development at Isgus Schlenker Grusen GmbH

      During my training at Isgus Schlenker Grusen GmbH in Schwenningen, I specialized in computer science for application development. My role focused on programming interfaces and making adjustments to the time recording system. This experience allowed me to develop technical skills in software development and gain hands-on experience in enhancing and customizing time management solutions.

    • MEDINA Health Program GmbH

      Jul 2005 - Sept 2008
      Administration Manager

      My role involves monitoring customer payments and overseeing the financial accounting department. I also manage the IT department, purchasing, and internal administration. A key part of my job is leading and developing my team, ensuring effective collaboration and professional growth. This position allows me to ensure seamless financial operations, provide robust IT support, and maintain efficient administrative processes while fostering a positive and productive work environment.

    • Sage

      Oct 2008 - now

      As a seasoned professional in Strategic PMO, I specialize in aligning Go-to-Market (GTM) project initiatives with organizational goals to drive business success. My expertise includes overseeing project portfolios, optimizing resource allocation, and ensuring that projects are delivered on time, within scope, and on budget.I excel in developing frameworks and methodologies that enhance project efficiency and stakeholder engagement. My role involves rigorous performance tracking, proactive risk management, and continuous process improvement to foster innovation and achieve sustainable growth.Passionate about leadership and collaboration, I thrive in dynamic environments, empowering teams to excel and contribute to the organization’s strategic vision. By focusing on strategic alignment and operational excellence, I help ensure that our GTM initiatives are impactful and aligned with our broader business objectives. Show less s Team Lead in Customer Service for the Sage X3 area, I oversee the restructuring of the team and the establishment of effective processes in collaboration with PSG. My role includes:Team Restructuring: Leading efforts to reorganize the team to improve efficiency and performance.Process Implementation: Establishing and refining processes to enhance collaboration and service delivery.Partner Management: Managing relationships with partners to ensure alignment and effective support.Business Analysis: Conducting business analysis within Customer Service to identify opportunities for improvement and optimize operations.Risk Analysis: Performing risk analysis to anticipate potential issues and develop mitigation strategies. Show less

      • Senior Strategic PMO GTM

        Apr 2023 - now

      • Senior Manager Customer Service D A CH

        Jan 2013 - Jun 2024

      • Senior Strategic Customer Success Manager

        Apr 2022 - Apr 2023

      • Projectmanager Customer Service

        Apr 2021 - Mar 2022

      • Elternzeit

        Oct 2020 - Mar 2021

      • Senior Customer Service Manager X3

        Feb 2020 - Sept 2020

      • Projektmanager Customer Service

        Sept 2018 - Feb 2020

      • Elternzeit

        Mar 2018 - Sept 2018

      • Head of Support Sage bäurer

        Jul 2012 - Mar 2018

      • Customer Service Manager D A CH

        Apr 2011 - Jul 2012

      • Support Consultants SAGE ERP b7

        Oct 2008 - Apr 2011

  • Licenses & Certifications