Evan Rodriguez

Experience

• 

  Teen Mania Ministries International

  Jan 2010 - Aug 2010

  Ministry Assistant

  Corresponded weekly with youth leaders, drafted travel itineraries for groups, developed and hosted mission-specific training programs prior to deployment. KEY COMPETENCIES: CROSS-CULTURAL LEADERSHIP, MANAGEMENT, YOUTH, MINISTRY, OUTREACH, TRAINING, COACHINGManaged multiple youth teams connected to cross-cultural programs overseas● Connected with youth leaders within regional conferences who expressed interest in Global Expeditions ● Developed cross-cultural readiness programs encompassing spiritual discipline, leadership, and team synergy ● Oversaw week-long training of teams prior to deployment, served as point of contact for duration of expedition Show less

• 

  Global Expeditions (TMM)

  Aug 2010 - Dec 2010

  Ministry Assistant
• 

  CRR Communications

  Feb 2011 - Feb 2013

  Secretary

  Maintaining accounts payable filing systems, Microsoft Office proficiency for scheduling

• 

  Starbucks

  Feb 2011 - Feb 2013

  Barista

  Sales associate

• 

  Ellerbe Fine Foods

  Oct 2012 - Jun 2013

  Garde Manger

  Cold line production

• 

  Central Market H-E-B Southlake

  Jun 2013 - Mar 2015

  Fishmongor

  Seafood procurement and inventory, time and temperature management, chef's demos

• 

  Norwegian Cruise Line

  Aug 2013 - Feb 2014

  Chef de Cuisine

  Six-month contract as Chef de Cuisine in fine dining establishment

• 

  SOS International Ministries, Inc.

  Mar 2015 - Sept 2021

  Collaborate with Executive leadership to create and maintain quality standards for donor relationships. Overhaul aging system to establish holistic approach to data security.KEY COMPETENCIES: RESEARCH, INITIATIVE, EXCEEDING EXPECTATIONS, CROSS-FUNCTIONAL LEADERSHIPEnsured data security 2 weeks ahead of deadline to enable work-from-home transition in response to COVID19 ● Researched multiple security options for PC and Mac for cost vs efficiency and value● Drafted proposal and presented to CFO showing variances in expense and coverage● Established multiple departmental timelines to install Bitdefender, Armor, and encrypt cloud-based backupsKEY COMPETENCIES: VISION STEWARDSHIP, TEAM BUILDING, REMOTE-VIDEO COLLABORATIONCollaborated to establish Donor Care Team to expand outreach portfolio and increase donations● Initiated meeting with Donor Development Lead to brainstorm cultural shift to more relational engagement● Aligned department name with new vision and increased donor motivation over monetary capacity● Codified and presented changes to leadership and all staff KEY COMPETENCIES: PROBLEM SOLVING, MANAGEMENT, SYSTEMS INNOVATION, COST SAVINGSDecreased labor costs by cutting 100+ hours from manual CRM Management deduplication, increasing accuracy● Evaluated industry partners to determine alternative approaches to CRM integration● Consulted with contracted Salesforce developer to test top 3 systems● Launched integration before Q2 deadline, permitting 100% delivery success in mid-year mailouts Show less Maintain database by scheduled performance assessments, troubleshooting database requirements, advancing network security with encrypted cloud-based backups and recovery strategy, supporting end-users. KEY COMPETENCIES: PROBLEM SOLVING, GROWTH, STRATEGIC ANALYSIS, MANAGEMENT, NEGOTIATION, COLLABORATIONDiscovered potential $80K savings and streamlined database systems cross-departmentally● Reviewed and logged CRM extensions error reports and crowdfunding platforms’ ROI ● Sought out and hired Database Developer to collaborate on repairs, validate findings, and expedite process● Verified findings via Database Developer and CFO audit, recommended cutting non-essential third-party CRM extensions and migrating to custom crowdfunding platform KEY COMPETENCIES: VISION, FOLLOW-THROUGH, GROWTH, ANALYTICAL THINKING, STRATEGY, CRM, PROBLEM SOLVING, DONORSIncreased average gift 2.24% from previous 4 years via donor segment/preference targeting ● Analyzed donor giving patterns based upon specific requirements, preferences, and campaign strategies● Assessed total donations directed to each category/campaign and devised best future communication strategies ● Crafted customized communications to match donor and cause effectively KEY COMPETENCIES: BUDGETING, CONTINUOUS IMPROVEMENTS, ADAPTABILITY, INNOVATION, NEGOTIATION, CHANGE MANAGEMENTSaved 67% on donor receipting mail-out costs by transitioning from monthly to quarterly mail-outs ● Proposed operations change to CFO to decrease costs and increase funding to humanitarian campaigns● Created quarterly receipting timeline against marketing direct mail appeals for appropriate donor engagement● Initiated quarterly reports and implemented operational change with CFO’s blessing Show less Assisted Database Administrator by maintaining accounts and associated donation records, analytics reporting, optimizing database with researched implementation of web applications and general technical support of office personnel.KEY COMPETENCIES: RESEARCH, REPORTING, PRESENTATIONS, INFLUENCE, CRITICAL THINKING, NETWORKING, INFRASTRUCTURE Increasing donor base capacity by 50% via CRM overhaul● Generated report to demonstrate deficiencies with present CRM system’s capacity ● Researched vying CRM proposals, interviewed local partners to learn from their experiences● Aggregated findings, presented to CFO and COO, and procured buy in for changeoverKEY COMPETENCIES: STRATEGIC RELATIONSHIPS, DATABASES, ANALYTICS, CRM, SALESFORCE, COMMUNICATION, FINANCE, MARKETING Increased number of donors 5.56% from previous 4 years via defined donor segmentations and lead team analytics● Utilized advanced analytics tools in Salesforce, reconfigured donor engagement strategies for each grouping● Collaborating with Donor Development and further refined tiers● Distributed each tier to personal representatives to better communicate with donors and increase engagementKEY COMPETENCIES: COLLABORATION, STRATEGIC PARTNERSHIPS, LEADERSHIP, MENTORING, COACHING, PLANNING, PROCUREMENTCreated ‘Champions Internship Program,’ partnered with local university to catalyze leadership development ● Proposed partnership to Director of Intercultural Studies and Interim President ● Drafted program details and requirements, aligned with undergraduate catalogue and academic calendar ● Gained approval from university leadership, finalized plans, and launched program Show less

  • Donor Support Specialist

    Jan 2020 - Sept 2021

  • Database Administrator

    Dec 2017 - Jan 2020

  • IT Associate

    Mar 2015 - Dec 2017
• 

  DonorDirect

  Sept 2021 - Nov 2023

  Sales Engineer II

  Sales Engineer, Nonprofit Solutions by Ministry Brands

• 

  Ministry Brands

  Nov 2023 - now

  Senior Sales Engineer

  Sr. Sales Engineer, Nonprofit Solutions by Ministry Brands