Christopher Loyd

Experience

• 

  Jefferson County, Colorado

  Jan 2013 - Nov 2014

  EMD Dispatcher
• 

  Jefferson County Sheriff's Office

  Nov 2014 - Sept 2016

  Communications Supervisor

  Makes recommendations for routine personnel issuesSupervises dispatcher performanceMonitors FCC regulationsSupervises operation of computer network applicationsIdentifies equipment issuesVerifies the work of subordinatesNotifies of changes to policies and procedures

• 

  City and County of Denver

  Oct 2016 - Sept 2020

  Emergency Communications Supervisor — Denver 911

  Performs supervisory duties over administrative, paraprofessional, and/or technical staff, implements and monitors performance criteria in order to achieve the unit's goals and objectives, and keeps supervisory/management level personnel abreast of trends and issues in the work area. Supports professional and/or higher level supervisors/managers by performing a variety of operational functions including operational and financial analysis, reporting and evaluation, information management, computer operations, expenditure control, budget development, accounting, purchasing and procurement, and process improvement. Plans, assigns, and evaluates the work of staff members, provides technical expertise to staff, establishes and/or monitors current methods and policies, and recommends changes in practices and procedures to increase operating efficiency and expedite work flow. Trains new staff members on applicable standards, regulations, and requirements for the assigned work area(s), orients staff with appropriate policies and procedures, and ensures that work conforms to policies, standards, and regulations. Develops or modifies work plans, methods, and procedures and determines work priorities. Assigns and distributes work, reviews work for accuracy and completeness, and returns assignments with recommendations for proper completion. Resolves problems encountered during daily operations and determines standards for problem resolution including escalations from clients. Develops the performance enhancement plan, documents performance, provides performance feedback, and formally evaluates the work of employees. Responds to formal and informal employee grievances and prepares written response. Documents causes for disciplinary action and initiates letters of reprimand and formal recommendations for disciplinary action. Provides work instruction and assists employees with difficult and/or unusual assignments Show less

• 

  City of Sioux City

  Jan 2021 - Mar 2022

  Appraiser
• 

  Versaterm

  Mar 2022 - now

  Responsible for overseeing technology projects and ensuring their successful implementation // Manage project planning, timelines, and deliverables, while supervising Implementation Managers and Deployment Engineers // Close collaboration with various teams, such as sales and support, to ensure exceptional product and service delivery // Provide regular progress reports, conduct financial tracking, and be involved in team performance management, hiring, and training activities // Utilize leadership and coordination skills to drive efficient technology deployments and maintaining high standards of project execution Show less

  • Implementation Team Lead

    Aug 2023 - now

  • Implementation Manager

    Mar 2022 - Aug 2023