Magdalena Muras

Experience

• 

  State Street Alternative Investment Solutions

  Sept 2010 - now

  Responsible for the achievement of specific department performance targets and objectives, supporting the overall organization in terms of operational policies, financial planning and business strategyExercising operational oversight within the department, monitoring KPI and KRI outcomes, making sound operational decisions to ensure teams are organized and working efficiently and their work is customer and quality drivenFocusing on change management and facilitating continuous improvement drive, leading and supporting implementation of change, promoting local team initiatives and ensuring participation in department wide projects Identifying and securing resources required and ensuring effective utilization, making sure the department is properly resourced in terms of people and technology while meeting budgetary guidelinesEnsuring compliance with regulatory requirements, managing risk environment within the department, assessment and development of procedures and controls, promoting risk awareness, driving a culture of adherence to all corporate and departmental procedures, attending risk, audit and regulatory meetings as requiredSupporting departmental training programs, focusing on development opportunities and staff growthAssisting more senior leaders and deputising in their absence, providing regular feedback to more senior managers on matters related to Investor Services operations Show less Coordination and oversight of Investor Services teams, managing group work, responsible for execution of work products and achieving performance targets and department objectives, committed to building strategic partnerships with internal and external clients, contact and key escalation point for Global Business PartnersProcess management in line with service and regulatory requirements as well as internal controls and procedures, quality management, ensuring process compliance with risk excellence standards and reduction of losses from operational errors, identification, resolution and escalation of exceptions and breachesImplementation of process improvement efforts, supporting business transformation initiatives, planning and execution of process workflow changes, management of incoming and outgoing transitions Committed to building a diverse, engaged and mobile workforce, ensuring department is properly resourced in terms of people and technology, recruitment activities and development of training programs Show less Day-to-day supervision of the team providing an efficient service to clients and investors, whilst ensuring full compliance with internal controls and proceduresDaily performance management of the team, holding team meetings, engaging in one-to-one meetings and annual performance appraisal cycle ensuring staff developmentTaking part in the recruitment process, facilitating 'on the job' trainings Actively seeking opportunities to increase productivity in the team, fostering innovation and automation, promoting process improvements Show less Timely and accurate processing of investor transactions in line with investment restrictions and liquidity terms as detailed in fund documents and in compliance with AML regulationsMaintaining and updating of investor information, review of documentationReview of investment activity ensuring accurate and complete details have been entered onto the system and all required documentation is collected from the investorPreparation of trade confirmation correspondence (acknowledgement e-mails, acknowledgement letters, contract notes) and monthly investor statementsCompletion of daily cash reconciliation and End of Day calculationsHandling annual audit confirmationsMeeting client deadlines and requirements on a consistent basis, ensuring compliance with all company policies and proceduresProviding regular status updates to managers, escalating issues and errors, liaising with various departments Show less Responsibilities within Hedge Fund Accounting Services team centered on assisting with the accurate and timely production of the Net Asset Value of the fundPreparing daily cash and positions reconciliation of listed and derivative products integral to the completion of the NAV calculationProcessing of various accounting transactions and fund capital activities, booking transfers, fees, interest payments and accruals, processing of corporate actions, pricing of the positionsEnsuring high quality of deliverables, making sure all daily tasks are conducted in an efficient and timely mannerInternal reporting, developing and maintaining relationships with various departmentsProviding on-the-job training for junior staffAdditional duties, administrative tasks and ad hoc assignments Show less

  • Investor Services Manager, Assistant Vice President

    Oct 2018 - now

  • Investor Services Manager, Officer

    Jul 2015 - Sept 2018

  • Transfer Agency Team Supervisor, Senior Associate

    Feb 2014 - Jun 2015

  • Senior Transfer Agent, Associate 2

    Aug 2012 - Jan 2014

  • Senior NAV Specialist, Associate 2

    Sept 2010 - Jul 2012