Siddharth Joshi

Experience

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  Hewlett Packard Enterprise

  Sept 2004 - Aug 2005

  Technical Support Engineer

  Provide accurate and timely resolutionsUpdate the local technical DatabaseBe mentor for new traineesLead the daily tech talks initiative

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  Vodafone

  Sept 2005 - Dec 2007

  Systems Analyst

  Developed the Internal Clearing Solution to Clear the Roaming Tariff within Vodafone circles of India. This results in quick turn around and cost saving.Operational Responsibilities SPOC for Vodafone, India Roaming. Roaming Operator agreement configuration in BSCS 6.0  Coordinate with Data Clearing House (MACH and Cibernet), TAP aggregator (Roamware Inc)  Point of Contact across all circles for Roaming related queries Coordination with Marketing, Services and Tariffs, Mediation Revenue Assurance, Finance, Customer Support departments to ensure • TADIG testing for Voice and GPRS• Correct Roaming Tariffs in BSCS, • Minimize revenue leakage, • Invoice settlement and reconciliation• Test new functionalities in BSCS, Mediation system Show less

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  IBM

  Jan 2008 - May 2008

  System Operations Lead Specialist

  Was moved to IBM payrolls from Jan 2010 as Vodafone Outsourced IT Operators to IBM India Pvt ltd. The roles and responsibilities were same as in Vodafone,India

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  Intec

  Jun 2008 - Sept 2008

  Sr.Developer

  Got to know learn Single.eView billing system and worked on a short assignment for opeator Antel,Uruguay.

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  Capgemini

  Oct 2008 - Jun 2010

  Sr.Consultant

  + Developed the Tariff optimization solution for the Interconnect Billing platformo The CDR rating speed was improved because of this solution.+ Developed the solution to Link the Individual Usage CDRs with the Aggregated Invoice for Interconnect Billing. o This helped in faster resolution of invoice disputes by enabling back tracking. + Played the role of Release and Configuration Manager + Played the role of UAT coordinator

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  Vodafone

  Jun 2010 - Apr 2013

  Lead Telecom Billing

  + Lead the project to Clean-up and Standardize Tariff across Indian Market. o This was critical for smooth Migration of Billing system from BSCS 6.0 to Amdocso Lead the Business UAT of the Billing transformation project named Dishao Analyze and validate the Design document to ensure all the business requirements are addressed+ Lead the project to add CAMEL service flags in TAP files for Roaming Usage. o This project helped in offering and accounting newer services based on CAMEL protocol.o Ensured the consumption of CAMEL flags in Billing system and rating and billing of CAMEL services based on appropriate flags+ Lead the project to implement Intelligent Call Assistant service for VF Customers. o This project improved the customer experience and revenue as incorrectly dialed calls were corrected automatically and completed.+ Lead the project to rollout Roam and Redeem Loyalty program for VF customers Show less

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  Tech Mahindra

  Apr 2013 - Mar 2017

  Solution Architect

  Evaluate and validate the components/Applications of proposed solution to match customer requirements. + Participate in RFP proposal submission, Defense of Proposal(s) + Work on cost models to suit the customer budgets and needs. + Create the technical architecture based on the proposed solution and how it will integrate with the existing application(s).+ Define technology roadmap for clients based on the global market trends, gap analysis of offerings and local market demands.+ Participate in strategic CXO level meets focused on innovation, Future Telco and Customer Experience+ Present to CXO level leaders the new technology focus areas of TechM during customer meeting and Innovation events. Highlight the significance of the technologies and its relevance to the customers.+ Lead the development of Video call solutions leveraging the futuristic technology - webRTC+ Lead the program to use Gamification in Enterprise Business. Show less

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  Amdocs

  Mar 2017 - Jun 2018

  Product Owner

  Responsible for the development of NFV orchestration product for a leading North American Telecom customer Participate in Customer meetings to understand Business requirements and prepare the Solution DesignDesign HLD (High Level Design) for the User storiesWork closely with the Scrum team to ensure the solution developed is in sync with the User storiesParticipate in Sprint Demo, Test Case review and Backlog grooming meetingsUpskilled myself with Networking concepts

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  ThinkCerti

  Jun 2018 - Apr 2021

  I enjoy interacting with students/job seekers to discuss about Emerging technologies, job opportunities, preparation for interview, communication skills etc. Had the opportunity to deliver guest lecture/Online webinar in Dr. D. Y. Patil Institute of Management and Research, Pune - 2020Dr D. Y. Patil school of Engineering Polytechnic, Pune - 2020AISSMS Polytechnic, Pune - 2020ICMR, Akurdi, Pune - Organized by SpeakerValley - 2020BJS ACS BCA college, Wagholi, Pune - 2020RIT, Islampur, Sangli - 2019JSPM BSIOTR, Pune - 2019JSPM BSIOTR Diploma college, Pune - 2019RIT, Lohegaon, Pune - 2019Mithibai college, Mumbai - 2018 Show less www.thinkcerti.com is an Edtech start-up. It is an is a AI driven skill discovery platform. We use AI to understand the Market demand. We then help the Job Seekers plan their Learning paths by providing personalized learning recommendations. https://www.youtube.com/watch?v=9XBY_TDV9dYWe are being incubated at #BHAU (Center For Innovation, Entrepreneurship and Leadership at Incubation Center)In a startup, the designation CEO stands for Chief Everything Officer. The tasks for which you do not have people and you cannot afford to hire experts, you do on your own or figure our another way of getting it done. I can say my core job is to "get things done".The core responsibilities and learning are+ Responsible for the overall product management of our offering – a Career guidance platform for IT professionals+ Designed the technical architecture of the solution+ Followed Agile methodology for product development.+ Lead and mentored a team consisting of all Fresher. + Worked on defining Unit Economics, Business model canvas, Customer segmentation, Investor pitch deck.+ Use Customer engagement methodologies like Demo/POC, Understand Customer needs for Customer acquisition+ Learnt the Digital Marketing concepts to work on the Marketing strategy+ Learnt Python and Data Science concepts for Natural Language processing to build the core algorithm+ Understanding of NLP techniques like Topic Modelling, Classification, Clustering, Knowledge graph, NER, word2vec.+ Released a library on GitHub to automate on-page SEO tasks.+ Debug code, find RCA and help the team fix the issues.+ Implemented version control process and release management process using git+ Create content with my parnter (CMO) for our blog - https://blog.thinkcerti.com/ Show less

  • Guest Speaker/Lecturer

    Aug 2018 - Apr 2021

  • Co-founder and CEO

    Jun 2018 - Apr 2020
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  Symbiosis Institute of Digital & Telecom Management (SIDTM), Pune

  Jun 2019 - Oct 2020

  Visiting Faculty - BSS/OSS and Pre-sales management

  I had the opportunity to share my experience of the IT industry and Pre-sales to the MBA students in the form of lectures for the subject - Pre-sales management.I also taught BSS/OSS during a semester

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  SamarthView Technologies

  Mar 2020 - Apr 2020

  Python Trainer

  Conducted Python Training classes.

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  Airtel

  Sept 2020 - Apr 2021

  Associate Vice President

  Responsible for the Post paid Billing Operations for Jio

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  MIT Institute of Design

  Sept 2020 - Oct 2020

  Visiting Faculty - Digital Technologies for Business

  I enjoyed interacting with the students of Design Management and help them understand the Digital Technologies, Why Businesses are undergoing Digital Transformation and what does it mean for Designers.

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  Amdocs

  Apr 2021 - now

  Drive the development of the #networkorchestration #product using #agileRefine and groom the #product #features to ensure they are aligned to the #product #strategyManage #product #backlogContribute to #outbound #productmanagement through RFXs, Customer Demo, and POC development

  • Product Manager - Data n AI

    Feb 2024 - now

  • Product Owner

    Apr 2021 - Feb 2024