
Ter Hung Chong
Senior Officer

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About me
Relationship Manager at RHB Banking Group
Education

Universiti Multimedia Selangor
2002 - 2006Bachelor Honors Electronic CommerceActivities and Societies: • HSBC Malaysia Young Entrepreneurship Competition 2005 Team leader • Publicity Group Leader of Chinese Language Society • Chinese New Year Charity Fiesta Sponsorship and Funding Group Leader • Event Planner of MMU Varsity Prom Night 2005 Learned the right way to be professional, was taught what supposed to be taught in Business School.
Experience

PUBLIC BANK
Jan 2006 - Jan 2008Senior OfficerPromoted bank products to various customers using a consultative approach, which generated new business and established a loyal customer base.Significantly contributed in generating key branch revenue through consistent demonstration of various investment and insurance products to the branch’s financial adviser.Able to build rapport and deal professionally with clients, vendors, suppliers, and from all levels and diverse backgrounds.Coordinated referral leads with internal business partners such as, investments, mortgages and business referrals. Show less
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Ricoh (Malaysia) Sdn Bhd
Jan 2008 - Jan 2010SME ACCOUNT MANAGERDeveloped local business plans to increase market share by outlining tactics, activities and resources.Organized and deliver informative sales presentations based on corporate customer needs accurately.Functions independently with a high degree of sales proficiency, and accounts penetration. Responsive to customers’ feedbacks and provided after sales service to build competitive advantage.Coordinated technicians and supports team to maximize customers’ satisfaction by using CRM.Ensures a strong working knowledge of product portfolio; passing all required Professional Selling tests. Show less

AirAsia
Jan 2010 - Jan 2011REGIONAL SENIOR SALES AND MARKETING EXECUTIVENegotiate and close long-term contracts with corporate clients and corporate travel agents within the Asia Pacific region while balancing company objectives and maximizing customer satisfaction.Timely monitor and evaluate the aviation services markets and trends, and identify and quantify relevant opportunities. Acquired portfolio of corporate accounts and global partners in Malaysia, Singapore, China, Hong Kong, Macau, Taiwan, Korea.. Maintained profile and customize for all new and existing customers as per individual travel requirement.Participated in various in-house and outsourcing marketing campaigns. Show less

Citi
Jan 2011 - Jan 2012ASSISTANT MANAGER, CONSUMER PRODUCT SPECIALISTMaintained professional banking relationship with all new and existing affluent banking customers Developed customer profile and initiated sales activities through cross selling with various investment instruments, Banc assurance.Equipped with superior interpersonal and communication skills, with outstanding track record in contacting clients through phone, one-on-one, and B2B cold calling, at all levels of sales (acquisition, development, closing, retention) to promote new sales concepts, close deals, and generate revenue.Admirable knowledge of macro and micro economic issuesWell conversant with changes in marketing environment and to provide feedback to Management for appropriate action. Established corporate client relationship to obtain companies’ employees payroll accounts. Show less

ALLIANCE BANK MALAYSIA BERHAD
Jan 2012 - Jan 2013UNIT SALES MANAGER, SELF EMPLOYED MASS MARKET SEGMENT)Easily able to build rapport and deal professionally with clients, vendors, suppliers, and from all levels and diverse backgrounds. Managed and trained a team of 28 direct sales members.Possess well-honed leadership skills, able to inspire positive change and build teams, empowering employees toward attainment of company goals while prudently managing human and financial resources.Adept at developing effective methodologies, frameworks and solutions to improve productivity and bottom-line using strong analytical, critical, and problem-solving abilities. Show less

RHB Banking Group
Jan 2013 - nowRelationship ManagerProvided investment management, planning, investment banking, and insurance services for clients, interpreting financial information to develop strategies that successfully met their wealth objectives. Fostered strong relationships with clients and assessed clients' specific investment needs based on risk tolerance and time horizon. Developed asset allocation models diversifying risk by researching funds using fundamental analysis. Reviewed and analyzed research for clients to provide thorough advice and guidance regarding investment decisions. Acquire New To Bank, New to Premier high net worth customers Show less

Law Chamber Of Commerce
Aug 2018 - nowDirector Of Marketing And Business Development
Licenses & Certifications

IPPC
AICB
Languages
- enEnglish
- chChinese (simplified)
- chChinese (traditional)
- baBahasa malaysia
- chChines dielect
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