Miranda Taylor

Experience

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  Taylor Made Windows

  Jan 2008 - Dec 2016

  Painter, Administrations

  -Managed and prepared clients’ project ideas into actionable realities, involving meetings with clients and establishing clear communication to ensure proper preparation and execution of their proposals-Minimized disruption of client space with pre-planned organizational strategies and thorough cleaning-Handled employee administrative duties, such as payroll, oncoming interviews, and employee training -Participated and led client meetings along with drafting estimates and receipts

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  King Soopers/City Market

  Jan 2016 - May 2019

  Butcher

  -Consulted with customers to discuss and prepare specialized orders involving a variety of ingredients and quality products, while maintaining an atmosphere of enthusiastic customer service-Learned, cut, and produced various selections of high-quality meat, including seafood, while preserving a safe and sanitary environment ensuring company and FDA standards-Oversaw and trained all incoming staff members on specialty meat cuts, food handling methods, sanitation guidelines, and overall general practice Show less

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  Spruce Confections

  Sept 2019 - Aug 2020

  Morning Baker, Quality Assurance

  -Learned, prepared, and produced all types of baked goods (including gluten-free) for daily fresh inventory, ensuring company’s high standards and all allergen requirements were met -Operated baking machinery, including ovens and slicing machines, as well as product wrapping and labeling -Oversaw and trained incoming staff in quality assurance production procedures and safety guidelines-Effectively minimized ingredient waste and increased localized sales by encouraging customer sampling and engagement of new products-Drafted and documented training materials involving job duties, steps, and quality assurance guidelines Show less

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  Self-employed

  Jun 2022 - now

  Freelance Writer

  -Write and edit SEO marketing content for blogs, landing pages -Assist in gathering research, preparing quotations, and support -Proofread and edit technical documentation for readability and accessibility

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  The Digital Frontier

  Oct 2022 - May 2023

  Customer Service Representative and Tier 1 Support

  -Ensure client satisfaction with consistent and clear communication in person, over the phone and through email -Onboarded new customers with expert knowledge and live quoting -Assist sales representatives and other team members with order entry, quoting and product research -Handle a large volume of accounts, building long lasting relationships with clients and venders -Calmly and effectively troubleshoot issues throughout the ordering process -Manage timekeeping for all hourly employees-Provide rapid IT support for the entire business, and coordinate escalated solutions with outside support -Maintain administrative support for all technical accounts and software -Establish and maintain internal VOIP network -Assist in building and maintaining B2C and B2B website and shop portals Show less

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  RTA Outdoor Living

  May 2023 - now

  Project Manager