Jigisha Patel

Experience

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  GMAC Mortgage

  Jul 2004 - Feb 2012

  Coordinated and implemented new mortgage products enterprise-wide including documenting and analyzing product data; prepared requirements, scoped specifications, and assessed business processes relating to product implementations; promoted communication plans with cross functional business teams; facilitated meetings, provided content for publication materials; conducted training sessions with internal and external groups, as needed; analyzed market research compiled from competitive guidelines; coordinated work with many departments across the company to support product initiatives, recommend solutions and provide analysis for product improvements. Show less

  • Senior Project Analyst

    May 2008 - Feb 2012

  • Business Analyst

    Jul 2004 - May 2008
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  Ocwen Loan Servicing, LLC

  Feb 2012 - Sept 2017

  Project Manager

  Managed projects and vendors critical to the overall success of records management. Planed and organized projects, ensured business requirements and SOW were documented and approved, maintained communication between project team, records services management and vendors, tracked issues/risks, coordinated activities of the project personnel and vendors to ensure projects were on schedule and within budget.

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  PHH Mortgage

  Sept 2017 - Sept 2019

  Senior Project Manager

  Providing management discipline to projects and processes critical to the overall success of Record Services. Specifically: leading and managing strategic projects, vendor oversight, policies & procedures, business goals, change management, escalation management, BCP activities, risk, audit, regulatory and compliance oversight. Providing support to Record Services leaders in leading process improvement initiatives, system enhancements, and other project management activities. Managing team of associates that work on special projects, vendor management, policies & procedures management. Excellent planning, organization, communication and interpersonal skills. Detail oriented and demonstrated ability to multi-task. Show less

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  Bayview Loan Servicing, LLC

  Sept 2019 - now

  Senior Project Manager