Divakar B

Experience

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  S N informatics

  Jan 2004 - Apr 2005

  System Admin
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  Teleradiology Solutions

  Mar 2005 - Jul 2016

  Assistant Manager IT

  • Design and implement the Companies network infrastructure and assure that the network design is reviewed on a periodic basis to maintain an optimal performance• Interaction and working with the US Clients for secure Transmission of DICOM images from client PACs to our PACS in US datacenter through IPSec site-to-site VPN • Working with the US clients on optimizing the DIOCM image transmission speed and issues.• Network, server monitoring, alerting and failover of internet link • Real time data synchronization from US datacenter to datacenter in India • Working with our PACS vendor on optimizing PACS performance to support smooth workflow • Managing User account, profiles in PACS• Troubleshooting DICOM viewer issues• Smoot access to RIS/PACs to branch offices and remote users to support Tele-radiology. • Using Different freeware DICOM applications to archive images and for internal use• Responsible for end to end smooth flow of Tele-radiology workflow. • Establishing and managing Telemedicine connectivity• Managing Remote offices network infrastructure(LAN, WAN, ISP, Security)• Setting up and managing network connectivity between remote offices and main office for our workflow.• Implementing and managing network connectivity between branch offices and main office on the same building through EIGRP• Managing the call center workflow for inbound and outbound calls• Trouble shooting day to day issues related to network• Managing and motivating team towards the Goal• Training the Team in the field of Network/Security and VOIP.Key Projects:• Project Name: Design and implementation of VOIP Call center solution(20 seater)Description: Designed and implemented VOIP based call center solution using open source Asterisk (IPPBX) server. Multiple SIP trunks configured, TFN configured, IVR, call queue, inbound routes, outbound routes defined, call transfer option, and call recording options to manage calls with US clients. Show less

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  Columbia Asia Hospitals Pvt. Ltd.

  Aug 2016 - Jun 2018

  Manager - IT
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  Baines Imaging Group

  Aug 2018 - now

  Regional Manager IT