Harrison Ridgeway, CBA

Experience

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  AmerisourceBergen

  Nov 2007 - Jun 2009

  Assistant Driver and Deliverer

  Conducted and distributed pharmaceutical drugs to hospitals and pharmaciesComputed inventory checks, dealing directly with pharmacist and our company directors Drove large delivery vehicle through various weather conditionsDealt with various types of consumers with different ethnic backgrounds

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  Toys R Us

  Oct 2008 - Feb 2009

  Sales Associate

  I worked as an extended seasonal employee during the Halloween through Christmas period of Toys R Us. I assisted customers in finding and making quality purchases and decisions for children. Learned how the store operations at Toys R Us were ran.

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  Toys R Us

  Jul 2011 - Oct 2012

  Sales Associate

  Delivered quality customer service by assessing and addressing concerns of customers by maintaining top product knowledge, giving polite yet speedy service, always going the extra mile to make sure a customer feels good about there service, being patient with the customer, and always making sure the customer, purchase or not, returned to do business again with us.Coordinated a team oriented lay away system with management for the seasonal service provided. The system was created to handle the large capacity of layaways that the store would receive in an efficient and organized manner that the new seasonal on boards would be able to pick up and thrive in. The lay away system was adopted by the store permanently in the fall of 2012.Performed audits on checking the validity of items placed in storage bays against the system’s information. Show less

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  Federal Reserve Bank of St. Louis

  May 2012 - Aug 2012

  Training & Compliance Analyst Intern

  Investigated and resolved out of balance accounts within The Fed’s accounting system by partnering with several banking and governmental entities to troubleshoot the issue. Followed U.S. Treasury guidelines and procedures to balance the account within the required timeframe.Conducted district wide audits for the Cash department in areas such as high-speed processing, video surveillance, and management paperwork. Discovered four issues of blind spots in a high-speed room, two cameras and DVRs deleting or not recording information, and several errors in paperwork. Reported findings to senior management who escalated the issues to the appropriate parties for immediate resolution.Developed a district wide training manual for new employees within the 8th district of the Federal Reserve System. Manual outlined new standards, processes, and expectations for employee progression. Presented manual to senior management, resulting in the manual being established as the standard training tool for on boarding new employees to the district. Show less

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  The Tile Shop

  Sept 2013 - Nov 2013

  Associate Manager Trainee

  Associate / Manager Trainee is responsible for establishing relationships with customers and providing them with satisfactory product, while being able to regularly lift 32-50 lbs and up to 80 lbs, and work 45-60 hours per week.Design and sell interior and exterior based rooming projects using our selection of man made and natural stone tile and tile accessories. Work on a full commission based sells scheduled with the ability to negotiate deals on behalf of The Tile Shop for our products being sold.Knowledgeable in all store products and our selling process.Understand and track established individual sales goals, asking for feedback and coaching from store management staff to ensure sales goals are met.Proactively greet customers professionally as they enter the store and ascertain their needs and interests.Develop lasting customer relationships by treating customers with courtesy, conducting follow-up communication after store visits, and sending thank-you notes for their business.Track store orders and provide customers with updates on product delivery status.Partner with coworkers to assist their customers at times when a customer's primary sales representative is serving someone else.Restock store inventory; ensure pricing is accurately and visibly reflected for each inventory item.Knowledgeable in all store operations such as inventory replenishment, point of sales system, opening and closing the store, etc. Make suggestions for store operations improvement.Know and learn innovative and creative retail sales techniques. Show less

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  Sherwin-Williams

  Mar 2014 - now

  Develop and implement store market plan based on market conditions, store mission and financial/budget objectives. Conducting periodic market research studies by profiling key competition in the market, visiting competition, conducting competitive product testing and comparisons identifying strengths and weaknesses between S-W and competitors. Utilizing that information the store can create, direct, and drive store goals.Direct and perform accounts payable & receivable processes implementing a systematic program with our sales reps, manager, and credit office to ensure compliance, transparency, and open relationship in regards to customers and their accounts with us.Ensuring the satisfaction of both commercial and DIY customers, while building long-term relationships with themCollect market information on customers and competitors Determine staffing needs, while training staff effectively and clearly focusing on product knowledge, product processes, day-to-day activities, and career growth.Effectively manages time and resources to ensure that work is completed efficiently and performance goals are met. Show less

  • Senior District Financial Manager

    Dec 2022 - now

  • District Financial Manager

    Nov 2021 - Dec 2022

  • Area Supervisor Financial Services

    Feb 2018 - Nov 2021

  • Regional Financial Analyst

    Sept 2017 - Feb 2018

  • Regional Financial Rep

    Nov 2016 - Aug 2017

  • Branch Manager

    Jan 2016 - Nov 2016

  • Assistant Manager

    Jul 2014 - Dec 2015

  • Management Trainee

    Mar 2014 - Jul 2014