Ted Heiman

Experience

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  United States Air Force

  Dec 1999 - Mar 2014

  Program Lead of a Secretary of the Air Force initiative with to capture insight into total Air Force logistics capabilites and capacities spanning a $14+ billion repair enterprise, over 50,000 maintainers, and over 150 supply chain managers. Ensures Total Force Integration into Air Force Repair Network Integration to include Guard, Reserves, and Active Duty repair shops to both centralize maintenance where possible and avoiding duplication to reduce logistics footprint. Drafts procedures and guidance to ensure implementation of this Secretary of the Air Force transformation initiative. Also, leads change management effort by articulating strategic communication plans involving Headquarters, Air Force, 11 Major Commands, and three Air Logistics Complexes. Show less Led and managed three diverse flights supporting propulsion, avionics, and accessories requirements for over 60 F-16 aircraft. Mentored over 300 assigned personnel that ensured successful execution of daily flight operations and numerous overseas deployments. Oversaw, tracked and managed all squadron administrative processes for all personnel. Managed and coordinated efforts of three maintenance flights, addressed quality and compliance problems within propulsion, avionics, and accessories maintenance, informed senior leaders of status and plans, and ensured the mission success of two F-16 squadrons.Collaborated with flight chiefs to establish production controls and work standards. Analyzed reports on the installation, removal, overhaul, repair, calibration, and modification of over 12 assigned systems and associated support equipment. Inspected and evaluated all work activities and programs plus resolved any discovered problems and negative trends. Interpreted technical procedures and standard publications for inspection, repair, modification, overhaul, removal, installation, and calibration of associated systems and support equipment. Planned and executed squadron program budgets, modifications, acquisition processes, mobility programs and equipment deployments. Studied, tracked, and, as necessary, modified physical layout of facilities to ensure efficient allocation of resources. Managed availability of support equipment and spare parts to optimize squadron support for two squadron of F-16s. Show less Directed, controlled, and planned inspection, removal, replacement, calibration, and repair of over 500 Low Altitude Navigation and Targeting Infrared for Night targeting and navigation pods, related systems, and associated support equipment across eight fighter wings and four Major Commands. Determined extent and economy of repair or replacement of components. Coordinated with supply, operations, and other maintenance activities to improve repair procedures, enhance job routing, and ensure mission success. Established and enforced inspection procedures. Inspected repair activities to solve maintenance, supply, manpower, and personnel problems. Interpreted findings and recommended corrective action. Ensured compliance with directives governing handling, use, and disposal of hazardous waste and material. Show less Demonstrated skillful leadership while assigned to Equipment Maintenance Squadron(EMS). Managed over 500 personnel within 38 workcenters, 42 facilities, and spanning 11 different Air Force Specialty Codes to maintain and support operations for 72 F-16C/D aircraft worth $2.07 Billion. Controlled maintenance efforts in Aerospace Ground Equipment, Armament, Fabrication, Maintenance, and Munitions flights. Led Maintenance Group’s concerted effort in the transfer of 18 F-16s to Air National Guard by preparing aircraft for meticulous inspections of armament and structural systems. Directed 38 phase inspections and slashed delayed discrepancy average by over 75% and returned over 15,000 available hours to the F-16 fleet. Tirelessly enforced standards with eyes on over 500 Airmen to ensure 1,700 quality evaluations achieved an over 88% pass rate. Reviewed and tracked over 80 engineering dispositions to perform crucial repairs and saving wing over $850K in depot repair costs. Spearheaded flawless EMS support for OEF with 16 F-16 aircraft successfully deployed. Established rapport with a Dutch F-16 squadron temporarily assigned by providing maintenance support and sharing hangar space to fuel 880 North Atlantic Treaty Organization training sorties. Oversaw the only combat air forces F-16 cannibalization dock for fighter wing by managing and restoring seven cannibalized aircraft to permit over 200 cannibalization actions. Achieved 100% post-cannibalization quality assurance pass rate. Show less Planned, organized, and directed all avionics activities supporting three squadron of F-16s. Administered all maintenance functions and activities involving avionics sensors, communications and navigation, guidance and control, airborne warning and control radar, inertial and radar navigation, airborne command post communication systems, avionics test stations, electronic warfare systems, and avionics support equipment. Established production controls and work standards. Analyzed reports on the installation, removal, overhaul, repair, calibration, and modification of avionics systems and associated support equipment. Inspected and evaluated avionics activities and programs plus resolved any discovered problems and negative trends. Interpreted technical procedures and standard publications for inspection, repair, modification, overhaul, removal, installation, and calibration of avionics systems and associated support equipment. Planned and executed avionics program budgets, modifications, acquisition processes, mobility programs and equipment deployments. Studied, tracked, and, as necessary, modified physical layout of facilities to ensure efficient allocation of resources. Managed availability of support equipment and spare parts to optimize avionics support for three squadron of F-16s. Show less Majored in Logistics Management with an emphasis on aircraft maintenance. Studied advanced logistics and supply chain management constructs in-depth and learned applications and impacts on operational maintenance, transportation, reliability, simulation, statistical analysis, contracting, acquisition, and vendor & customer management. Completed thesis research of simulation project to evaluate risk mitigation strategies concerning a planned consolidation of isochronal inspection docks for C-5 transport aircraft. Graduated from this rigorous and challenging academic program with 3.91 GPA. Defended thesis to support High Velocity Regionalized Isochronal Inspection for C-5 aircraft. Research results and recommendations were lauded by Air Mobility Command Logistics Directorate because conclusions replicated results Air Mobility Command had also achieved for various scheduling algorithms under consideration using simulation models and a design of experiments approach. Used regression analysis to determine interactive effects of independent variables on both processing and queue time. Was able to determine a leagile approach using one dock dedicated to major inspections and two others to minors would be best approach to reduce cumulative queue time. Show less Developed Career Development Courses for newly-assigned avionics sensors maintenance apprentices to study and complete comprehensive and objective tests. Instilled required job knowledge about aircraft sensors systems, occupational health and safety programs, Air Force command structures, technical publications, supply and maintenance managements, logistics principles, and maintenance documentation. Advised career functional managers on training development methods, instructional systems programs, and expected proficiency levels and job knowledge to qualify for apprentice, journeyman, and craftsman skill levels. As lead subject matter expert for avionics sensors, led a diverse team of other experienced avionics sensors maintenance experts in the development of speciality knowledge tests to measure promotion potential and merit within the Air Force avionics sensors career field.As Noncommissioned officer in charge of the Commander's Support Staff, managed all commander programs and executed commander's intent in accordance with Air Force, major command, and local policy guidance. Ensured all programs were auditable and complied with multitude of various directives and instructions. Programs managed included occupational safety and health, personnel security and reliability, facilities, resources, training, quality assurance, manpower, equipment, mobility, contingency, and government vehicle licensing. Both the safety and mobility programs were lauded as "best on base" in 2006 and 2007. Show less Led, supervised, and mentored 15 assigned personnel. Managed intermediate-level maintenance support of 83 pave penny pods valued at $380 million. Directed processing and repair of sensor pods, line replaceable units, and support equipment. Managed pave penny pod test sets, and unique shelter-unit to ship and employ support equipment valued at $7.3 M at a forward operating location. Assigned personnel to duties, enforced policies, and maintained facility assets to support assigned mission. Established production goals, work methods, and quality control measures. Reviewed historical documentation for accuracy and detection of adverse trends. Ensured all shop repair and maintenance activities complied with all safety, occupational health, and environmental directives. Show less

  • Superintendent, Repair Network Integration Program Management Office

    Nov 2011 - Mar 2014

  • Assistant Maintenance Superintendent

    Apr 2011 - Nov 2011

  • Low Altitude Navigation and Targeting Infrared for Night Centralized Repair Facility Superintendent

    Sept 2010 - Mar 2011

  • Equipment Maintenance Production Superintendent

    Sept 2009 - Sept 2010

  • Assistant Avionics Flight Chief

    Mar 2009 - Sept 2009

  • Graduate Student, Air Force Institute of Technology

    Aug 2007 - Mar 2009

  • Career Development Course Writer & Non-Commissioned Officer in Charge, Commander's Support Staff

    Jul 2004 - Aug 2007

  • Avionics Sensors Maintenance Section Chief

    Dec 1999 - Jul 2004
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  Serco

  Mar 2014 - Jun 2016

  Senior Logistics Consultant

  Analyzes existing requirements for knowledge, skills, abilities and competencies of blue and white collar personnel within the Air Force civilian logistics workforce and develops future requirements based on forecasted plans and enterprise perspectives. Implements Air Force initiatives for single- and multi-skill personnel career training templates, tools and methods. Provides documentation of the baseline of existing workforce skill sets, and analyzes and executes the procedures, tools, systems and training needed to improve the depot maintenance workforce training courseware and development strategies, processes and initiatives. Supports sustainment and improvement efforts of various career development tools including, but not limited to, Civilian Training Plans, Civilian Career Development Programs, Training Scheduling System, Multi-Trades Demonstration Project, systems training management, courseware management, training guidance implementation assessments, Professional Maintenance Certificate Programs along with the planning and preparation of various other initiatives within the framework of professional logistics certificates as directed by the Department of Defense Logistics Human Capital Strategy. Supports establishing short- and long-term policies, procedures, instructions, and practices for program implementation and institutionalization. Performs periodic analysis of the operational effectiveness of various training programs and recommends corrective actions as required. Researches and analyzes results and reviews existing course requirements and curriculum to support the appropriate training materials and processes for the collective benefit of the targeted customer base. Assists in initiating action for critical current or future personnel requirements by translating projected knowledge, skill, abilities and competencies into needed courses to fulfill the necessary stopgap training and, as required, assist with developing the material. Show less

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  Air Force Test Center

  Jun 2016 - May 2018

  Equipment Specialist
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  Air Force Sustainment Center

  May 2018 - Sept 2022

  Depot Maintenance Specialist
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  Air Force Life Cycle Management Center

  Sept 2022 - now

  Logistics Management Specialist