Ahmed AlHashmi

Ahmed AlHashmi

Data Entry Clerk

Followers of Ahmed AlHashmi4000 followers
location of Ahmed AlHashmiAbu Dhabi Emirate, United Arab Emirates

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  • Timeline

  • About me

    Passenger ground service agent

  • Education

    • Al futtaim traning center

      2011 - 2011
      Certifacate Microsoft
    • Mohamed bin hamad high school

      1997 - 1998
      Grad 10 General Studies 10
    • Syscoms Institute

      2017 - 2017
      Diploma PSA international certifacation passenger service agent ( UK ) 99%

      -Introduction to airport and airline operations-Computer Reservations (CRS) and Departure ---Control Systems (DCS) functionsPassenger and Baggage check-in procedures (airport and off-site)Conditions of passenger and baggage carriage, boarding procedures and flight close-out messagingDangerous Goods regulations awareness for passenger service agentsManaging passenger interactionsAviation security procedures for passenger and baggage transportEnhanced passenger… Show more -Introduction to airport and airline operations-Computer Reservations (CRS) and Departure ---Control Systems (DCS) functionsPassenger and Baggage check-in procedures (airport and off-site)Conditions of passenger and baggage carriage, boarding procedures and flight close-out messagingDangerous Goods regulations awareness for passenger service agentsManaging passenger interactionsAviation security procedures for passenger and baggage transportEnhanced passenger facilitation, latest innovations and career opportunities Show less

    • Blue Ocean Management Training

      2023 - 2023
      Diploma of Education Passenger ground service
    • Blue Ocean Management Training

      2023 - 2023
      Diploma of Education Airport operations
    • Blue Ocean Management Training

      2023 - 2023
      Diploma of Education Passenger ground service
    • Syscoms Institute

      2017 - 2017
      Diploma Iata travel & tourism foundation with amadeuos 75

      The travel and tourism industry and the working environment for travel professionalsGeography and industry codesTravel documents and the airline passenger experienceAir transport products and servicesRail, hotel, car rental, cruise and tour productsCustomer service principlesAirfares and ticketingThe Amadeus system functionality

    • Blue Ocean Management Training

      2022 - 2023
      Higher National Diploma Aviation/Airway Management and Operations
    • Syscoms Institute

      2016 - 2016
      Certificat Graphic Design

      Interface And Layout SettingIntroducing The Tool BoxUsing The Marquee ToolsLayersLayer MaskingColour ModesIntroduction To The Drawing

  • Experience

    • Solder

      Apr 1999 - Sept 2004
      Data Entry Clerk

      Updating the data bases for the activity of the staff and issuing the letter order by high lever commander to other unit with all requirement as of what’s require for the job related and fallow up the process

    • Carrefour

      Apr 2005 - Nov 2007
      Cashier

      I had work as cashier in central cash office from 2005 to 2006 Dealing with customer purchases in the checkout and handle the cash to be balanced at the end of the day I had work as sales representative ( stocker ) Dept LLH from 2006 to 2007 Attending customer requirements and provide customer request order item from local supplier and do the stock accuracy provide the customer good customer service with good Manor

    • Standard Chartered

      Dec 2007 - Nov 2008
      Cheif teller

      Handling customer request cash deposit and withdraw as monitor staff as I work to handle cash of the branch receiving cash from cash management and deposit to central bank Doing back-office work transaction as of telex transfer and other transaction for company process and personal Ensure all staff had enough for the business day to achieve our customer satisfaction Cross selling prudent Credit card LoansOpening new account Other

    • Ace Hardware Corporation

      Aug 2009 - Dec 2010
      Sales Service Representative

      I had work as sales representative Attending customer requirements and provide customer request order item from local supplier and do the stock accuracyt provide the customer good customer service with good Manor

    • IKEA

      Jan 2010 - Jun 2012
      Shopkeeper

      Pre opening team I had work as sales representative Attending customer requirements and provide customer request order item from local supplier and do the stock accuracy provide the customer good customer service with good Manor

    • National Bank of Abu Dhabi

      Jul 2012 - Feb 2017
      Teller Customer Service

      Handling customer request cash deposit and withdraw as monitor staff as I work to handle cash of the branch receiving cash from cash management and deposit to central bank Doing back-office work transaction as of telex transfer and other transaction for company process and personal Ensure all staff had enough for the business day to achieve our customer satisfaction Cross selling prudent Credit card LoansOpening new account Other

    • Serco

      Mar 2018 - Jul 2020

      Duties as per my roster I do assist station master on his job role as delegate the information from senior management to concern staff as to minter and keep staff aware of safety and critical hazard and aware of when to deal with emergency situation as well as keep monitoring the flow of passenger in the station as doing crowed control and help the revenue staff to do perform in there duty with good Manner to end the day with giving a good customer service and satisfy our client with no harm of environment and human as earth to lost for long as well monitoring the equipment functioning well to keep the business run smoothly and station safe transporting for passenger Show less delegate the information from senior management to concern staff and keep staff aware of safety and critical hazard and aware of when to deal with emergency situation as well as keep monitoring the flow of passenger in the station as doing crowed control and help the revenue staff to do perform in there duty with good Manner to end the day with giving a good customer service and satisfy our client with no harm of environment and human as earth to lost for long as well monitoring the equipment functioning well to keep the business run smoothly and station safe transporting for passenger Show less

      • Station master

        Sept 2019 - Jul 2020
      • Assistant Station master

        Mar 2018 - Sept 2019
    • Military Work

      Jan 2022 - now
      Administrative Clerk
  • Licenses & Certifications

    • PSA international certification passenger service agent ( UK )

      Syscom college
      Jul 2017
    • Foundation graphic designer

      Syscom college
      Nov 2016
    • Grade 10

      Mohamed bin hamad high school
      Sept 1997
    • Passenger ground service

      Blue Ocean Management Training
      Jul 2023
    • Ground operation management

      Blue Ocean Management Training
      Feb 2023
    • Serco essential - Health Safety and environment

      Serco
    • Serco essential - Think privacy security

      Serco
    • Serco essential - Code of conduct

      Serco
    • Ramp services

      Blue Ocean Management Training
      Mar 2023
    • IATA foundation travel and tourism with Amadeus

      International Air Transport Association (IATA)
      Feb 2017
  • Honors & Awards

    • Awarded to Ahmed AlHashmi
      Passenger ground service IATA Jul 2023
    • Awarded to Ahmed AlHashmi
      Achievement certificate - Aug 2017
    • Awarded to Ahmed AlHashmi
      Mashkoor awards Alfuttaim emiratization Aug 2011
    • Awarded to Ahmed AlHashmi
      Mashkoor awards Alfuttaim emiratization May 2010
    • Awarded to Ahmed AlHashmi
      Excellent customer service Retail operation manager Sep 2009
  • Volunteer Experience

    • Passenger ground service internship program 90Hours

      Issued by Sharjah Airport on Feb 2023
      Sharjah AirportAssociated with Ahmed AlHashmi
    • Catalog distrbuation team

      Issued by IKEA Group on Jun 2011
      IKEA GroupAssociated with Ahmed AlHashmi