Kumar Rishav

Kumar Rishav

Customer Service Associate

Followers of Kumar Rishav2000 followers
location of Kumar RishavBengaluru, Karnataka, India

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  • Timeline

  • About me

    Business Manager|Leadership|MBA|Problem Solver

  • Education

    • Institute of Management Studies

      2015 - 2017
      Master of Business Administration - MBA Marketing First Class with Distinction
    • Gossner College,Ranchi

      2012 - 2015
  • Experience

    • Concentrix

      Feb 2016 - Feb 2017
      Customer Service Associate

      * Manage Large amounts of Inbound and Outbound calls in timely manner. * Focused on customer satisfaction. * Upselling the products. * Collection and addition of names as referred from leads, and qualified lead's referrals for subscriptions and converting them into business. * Acted as a liaison between customers and product development department. * Make heavy outbound phone calls * Meet personal and team Qualitative and Quantitative targets.

    • Vivo

      Mar 2017 - Jun 2018
      Marketing Manager

      * Managing all Marketing and Branding activities for the company. * Recruited team and given training to meet the monthly Targets. * Agency Management. * Developing the market strategy for the company in the line with company objectives. * Identify competitive situations within existing customer spaces and gather information about how to neutralize the threat * Develop, manage and progress pipeline revenue by through sales cycle management and strategy * Develop revenue opportunities through a variety of lead generation activities including cold-calling and marketing led programs * Planning and implementing promotional activities. * Coordinating marketing campaigns with sales activities. * Responsible for all Material management & for Audit Work. Show less

    • Vedantu

      May 2019 - Sept 2022

      High Performance & Passionate Sales Leader Builds Business by identifying and selling prospects,maintaing relationship with clients.Maintains quality service by establishing and enforcing organisation standards.Contributes to team effort by accomplishing related results as needed.Identifies new business opportunities..

      • Assistant Manager

        Apr 2021 - Sept 2022
      • Team Lead Manager

        Nov 2020 - Sept 2022
      • Senior Business Development Executive

        May 2019 - Sept 2022
    • Wizklub

      Sept 2022 - Sept 2023
      Sales Manager
    • Infinity Learn

      Oct 2023 - now
      Business Manager

      Responsible for driving strategic directions and growth of our cross selling efforts , market analysing , identifying cross selling opportunities and implementing effective strategies.

  • Licenses & Certifications

    • Sales Foundation

      Juno
      Oct 2023
    • Project Management Assessment

      CareerNinja's Digital Institute
      Aug 2024