Bill Bellas

Experience

• 

  Microsoft Corp

  Sept 2003 - Jul 2016

  Working directly with Microsoft online service dev teams to provide, tools and technology for incident support that remain effective at cloud scale.• Directly working with Azure platform dev teams to enable their move to Dev/Ops support.• Performing assessments and providing proposals to allow Azure platform services to grow exponentially while maintaining linear support cost growth. Account Manager - Microsoft Operations Center11/16/2009 – 10/17/2014Managed service delivery and relationship with Microsoft online services. Supporting services that included Microsoft Azure, Microsoft Commerce, XBOX Live and Windows Phone.• Managing incident management support for key Microsoft online services.• Developed new solutions to meet ever changing business requirements.• Increased team productivity through process and automation improvement projects. Worked directly with product teams help design operations for Windows, Office, XBOX Live and Dynamics Online. Involved in the entire lifecycle online service support: • Responsible for availability and performance of live services.• Responsible for ongoing support; planning and project management and releases. • Managed annual ops budget, capacity forecasting and version next (vNext) rollout. Managed programs and multiple projects for the MSN Operations Center.

  • Azure Senior Program Manager

    Oct 2014 - Jul 2016

  • Account Manager - Microsoft Global Network Servcies

    Nov 2009 - Oct 2014

  • Operations Program Manager - Microsoft Global Internet Services

    Jun 2006 - Nov 2009

  • Program Manager - Tier 1 MSN Ops

    Sept 2003 - Jun 2006
• 

  Oracle

  May 2017 - now

  Principal Program Manager

  Responsible for envisioning and then driving projects that align Oracle’s Supply Chain Operations support with the Oracle Cloud business units.• Review current process and tools, then develop solutions to streamline and automate supply chain support.• Work across supply chain, cloud business unit and other corporate teams to develop E2E cloud hardware delivery solutions for Oracle’s Cloud business.