Deep Enrich
William Picket
IBM Helpcenter Netfinity Server Support Team
669 followers
Kempner, Texas, United States
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About me
Chief Master Sergeant at United States Air Force, PMP
Education
Center for Creative Leadership
-Leading StrategicallyInstitute for Defense and Business
-Continuous Process Improvement for Executives Course
American Military University
2010 - 2015Bachelor of Science - BS Information Technology Management Summa Cum Laude
Community College of the Air Force
1999 - 2009Associate's degree Information Systems Managment
North Carolina State University
1995 - 1998Electrical Engineering
MIT Sloan School of Management
2022 - 2022Machine Learning in Business Program CompleteDAF-MIT Accelerator Cohort #2, MIT Sloan + CSAIL course that examines the fundamentals of machine learning, artificial intelligence ethics, and its application to business across multiple domains. It prepares students with technical knowledge and application strategies sufficient to support developing a machine learning implementation plan.
Experience
IBM
Jul 1998 - Apr 1999IBM Helpcenter Netfinity Server Support TeamContracted Position, Initial Server Support Entitlement Specialist
United States Air Force
Apr 1999 - nowChief Master Sergeant
Licenses & Certifications
- View certificate
Designing and Building AI Products and Services
EmeritusJul 2023
- View certificate
BRIEF Level 1 Certified
The BRIEF LabJul 2025 - View certificate
Machine Learning in Business
MIT Sloan School of ManagementFeb 2023 
Professional Manager Certification
Community College of the Air ForceJan 2013- View certificate
PM-ProLearn PMP Trained
PM-ProLearnDec 2022 - View certificate
Project Management Professional (PMP)®
Project Management InstituteMay 2023
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