Tariq Alsanea

Experience

• 

  Samba Financial Group

  Jun 2013 - Aug 2013

  Coop Training
• 

  Alrajhi bank

  Sept 2013 - Jun 2019

  Acquired full knowledge of wages and payroll protection procedures and policies followed by the Labor Office, ensuring compliance with internal laws.• Supported establishments in preparing accurate payroll files in the required format as per the Labor Office's specifications.• Facilitated the secure transfer of digitally signed wages files to establishments, using their established common practices.• Evaluated customer satisfaction levels and effectively addressed sensitive and complex issues raised by customers, ensuring a high level of customer satisfaction.• Provided exceptional customer service and support for electronic banking products and services.• Developed and maintained strong relationships with clients through ongoing communication while adhering to aggressive timelines. عرض أقل working with cash management products for corporate- E-banking Services (mubasher) adoption of companies, institutions, provide full training, follow up, update the website and add properties- payroll services Payrolls account, Payroll Cards provide full support, identifying current versions to be updated with the ministry of labor instructions wages protection system (WPS) - dividend distribution " spreading historical payment data, , point of sale , and direct debit عرض أقل

  • Support Officer Cash Management Corporate Banking Group /payroll- E-account

    Sept 2013 - Jun 2019

  • Cash Management Senior Administrator

    Apr 2015 - Mar 2018

  • Cash Management Administrator

    Sept 2013 - Apr 2015
• 

  Lumi | لومي

  Aug 2022 - Apr 2024

  Senior Team Leader Key Account- LUMI Operating Lease Management

  • Directly manage a large account for National Security Services Company (SAFE), a leading security solutions company owned by the Public Investment Fund (PIF).• Oversee the complete management of their leased vehicle fleet, comprising over 500 vehicles.• Work on-site at the client's premises, ensuring seamless coordination and communication to deliver exceptional service and exceed client expectations.• Take full ownership of the contract, providing end-to-end management and overseeing all operational aspects, including daily maintenance, preventive and emergency repairs, accident management, and license renewals.• Manage driver authorizations and ensure compliance with regulatory requirements, maintaining accurate and up-to-date records.• Generate comprehensive reports on vehicle status, breakdown and malfunction rates, insurance monitoring, claim handling, and accident assessments, providing valuable insights for decision-making.• Monitor and track monthly billing and payment cycles for lease agreements, ensuring accuracy and timely invoicing.• Streamline the maintenance process, implementing efficient systems and protocols that reduce downtime, improve vehicle performance, and optimize cost-effectiveness.• Implement robust documentation and record-keeping systems, ensuring accurate and up-to-date information for all vehicles, facilitating smooth operations and data-driven decision-making.• Strengthen client relationships through proactive communication, prompt issue resolution, and a client-centric approach, resulting in enhanced satisfaction and loyalty.• Collaborate effectively with cross-functional teams to identify and implement process improvements, optimize operational efficiency, and elevate service delivery standards.• Demonstrate commitment to professional growth by staying updated on industry trends, emerging technologies, and best practices, leveraging this knowledge to provide innovative solutions and continuously improve service quality. عرض أقل

• 

  TAHAKOM

  Jan 2024 - now

  Fleet Management