Amanda Visser

Experience

• 

  Louisiana State University

  Aug 2009 - May 2012

  Resident Assistant

  As a Resident Assistant, Amanda's responsibilities included overseeing all aspects of student residential life, including: facilities management, student safety, planning and promoting social and academic programs, monitoring and enforcing rules, conflict resolution and front desk responsibilities.

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  Hewlett Packard Enterprise

  Nov 2012 - Nov 2013

  Technical Writer/Editor I (Entry Level)

  At Hewlett Packard, Amanda began her career as a technical writer. She improved existing account documentation and formatted/prepared documents that were presented to the state. In addition to her main responsibilities, Amanda also engaged with the office's newsletter creator to provide and edit content.

• 

  Pivotal Retail Group

  Nov 2013 - Jun 2017

  Technical Writer (Home Depot)

  In this role, Amanda served as a contractor for Home Depot. She worked with the Merchandising team, attended Proof-of-Concepts and created Reset Installation Guides for the company. She partnered with Senior Managers, Project Managers, vendors and merchants. She also created her teams training material and trained new members of the team. She received Most Valuable Player award from Pivotal for her contributions to the company.

• 

  Truist

  Nov 2022 - now

  In this role, Amanda primarily creates new operational and navigational procedures for front-line teammates in ACADiA. She also collaborates with Subject Matter Experts to improve existing documentation and mitigate any legal/compliance risks. In addition to her main role, Amanda also manages the Welcome Kit semi-annual review process from gathering cross-functional partners to printing and distribution. She has also implemented a monthly internal newsletter for her team and worked to assist in the design of a team logo and one-pager to help brand her team. Show less

  • Corporate Communications Specialist

    Mar 2025 - now

  • Content Manager/Technical Writer

    Jun 2017 - now

  • Cybersecurity Program Senior Strategist

    Nov 2022 - Mar 2025