Rhonda J. Fitzgerald-Hunter

Experience

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  Equity Residential

  Jan 1999 - Jan 2004

  Responsible for physical asset management, budgets, marketing, leasing, rent collections, team supervision, and resident retention. • Physical asset management.• Financial reporting including owner’s reports and budget creation.• Responsible for managing community activity and oversight of community team member.• Monitor leasing/renewal progress focusing on areas needing additional support.• Develop marketing plans.• Successfully reached a 97% occupancy in a struggling rental market.• Rent collections and eviction process.• Timely resolution of resident issues.• Utilize established sales and marketing strategies to increase property traffic.• Maintain closing ratios and achieve budgeted occupancy.• Supervise the planning, preparation, and implementation of community events and competitions.• Provide guidance to property staff in emergency situations.• Participate in emergency response coverage as needed.• Audit all lease files as needed to ensure adherence to policies and procedures.Utilized BCL Customized accounts payable software, E-site and E-Service property management software, MS Office, MS Word, Excel, Powerpoint and Microsoft Outlook. Show less Responsible for assistance with physical asset management and supervision of team members, rent collections, leasing, resident retention, and resident events.• Responsible for managing community activity and oversight of community team member.• Monitor leasing/renewal progress focusing on areas needing additional support.• Develop marketing plans.• Rent collections and eviction process.• Timely resolution of resident issues.• Utilize established sales and marketing strategies to increase property traffic.• Maintain closing ratios and achieve budgeted occupancy.• Supervise the planning, preparation, and implementation of community events and competitions.• Provide guidance to property staff in emergency situations.• Participate in emergency response coverage as needed.• Audit all lease files as needed to ensure adherence to policies and procedures.• Leasing duties as needed.Utilized BCL Customized accounts payable software, E-site and E-Service property management software, MS Office, MS Word, Excel, Powerpoint and Microsoft Outlook. Show less Responsible for residential property management leasing, marketing resident events, and event planning. • Successful marketing of the apartment community.• Successful relationship building with local businesses and corporate outreach.• Maintain thorough product knowledge of the property and competition through market surveys.• Assist with the development and implementation of Resident Programs.• Respond to internet leads and answer prospect calls.• Conduct property tours following the guidelines outlined in the mystery shop.• Collect deposits and/or fees associated with move-in.• Accurately prepare and have a thorough knowledge of all lease-related paperwork.• Maintain accurate prospect traffic and leasing data.• Inspect units prior to move-out and move-in.• Assist in all move-out and move-in events.• Write up and file service requests from residents upon receipt.Utilized E-site and E-Service property management software, MS Office, MS Word, Excel, and Microsoft Outlook. Show less

  • Property Manager

    Jan 2003 - Jan 2004

  • Assistant Property Manager

    Jan 2001 - Jan 2003

  • Leasing Consultant

    Jan 1999 - Jan 2001
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  Coldwell Banker Burnet

  Mar 2004 - Oct 2008

  Realtor

  • Reached the Million Dollar Club due to successful real estate sales negotiations.• Complete Listing contracts, Buyer Agreements and Purchase Agreement.• Marketing and sale of existing home purchases. • Maintain accurate prospect traffic.• Experienced in short sales and Buyer Broker Opinions.Utilized HomeQuest customized real estate software, MLS, MS Office, MS Word, and Outlook.

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  KMS Management

  Jun 2004 - Jun 2006

  Leasing Director

  Responsible for residential property management leasing, marketing, resident relations and administrative support functions.• Successful marketing of the apartment community.• Successful relationship building with local businesses and corporate outreach.• Maintain thorough product knowledge of the property and competition through market surveys.• Assist with the development and implementation of Resident Programs.• Respond to internet leads and answer prospect calls.• Conduct property tours following the guidelines outlined in the mystery shop.• Collect deposits and/or fees associated with move-in.• Accurately prepare and have a thorough knowledge of all lease-related paperwork.• Maintain accurate prospect traffic and leasing data.• Inspect units prior to move-out and move-in.• Assist in all move-out and move-in events.• Write up and file service requests from residents upon receipt.Utilized E-site and E-Service property management software, MS Office, MS Word, Excel, Powerpoint and Microsoft Outlook. Show less

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  Mary Kay Global

  Aug 2005 - now

  Self-employed Independent Beauty Consultant

  I am an Advance Color Consultant. My experience includes, but is not limited to:* Skin care classes* Makeovers* Makeup tips* Skin care and cosmetic knowledge* Career building* Team building* Coaching and training

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  Monster Mortgage

  Jun 2008 - May 2009

  Mortgage Loan Processor

  Process 10-15 files per month of prime/sub-prime purchases/second mortgage loans, according to regulations; manage files from inception to closing, verify that all conditions are cleared prior to closing, order insurance, payoffs, appraisals, schedule closings with the title companies and send loan packages.Calyx Point, Excel, MS Word, Outlook.

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  Fish Window Cleaning

  Sept 2008 - Jun 2009

  Office Manager/Bookkeeper Part-Time

  • Accounts receivable, process credit cards, and payroll.• Collections of business and/or personal accounts.• General correspondence.• Appointment setting.• Record keeping.Utilized Fish Window customized accounting software, Quicken with Intuit payroll software, MS Office, Word, Excel, and Microsoft Outlook.

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  National Realty Guild

  Oct 2008 - May 2014

  Licensed Real Estate Salesperson

  • Complete Listing contracts, Buyer Agreements and Purchase Agreement.• Marketing and sale of existing home purchases. • Maintain accurate prospect traffic.• Experienced in short sales and Buyer Broker Opinions.Utilize MLS real estate software, MS Office, MS Word, and Outlook.

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  Contemporary Services, Inc.

  Dec 2008 - May 2009

  Contract Loan Processor/Underwriter 1

  • Short/long-term assignments in Underwriting, QC/Due diligence and loan documentation audits.• Perform various contract mortgage processing, underwriting and due diligence assignments.• Analyze credit reports, bank statements, paystubs, W-2’s and calculate debt-to-income ratios. • Verify loan is in compliance, along with checking LTV/CLTV is within lender guidelines. • Underwrite to Freddie Mac and Fannie Mae guidelines. • Review appraisals and comps.• Clear conditions with limited sign-off authority. Show less

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  Wells Fargo

  May 2009 - Sept 2013

  Loan Document Specialist 4, Correspondent Prefund Analyst

  Responsible for performing a variety of loan documentation duties on complex loan packages to ensure compliance with Company policies, procedures for loan products and material misrepresentation. • Ensure compliance with Company policies and procedures for loan products.• Analyze complex loan packages for material misrepresentation. • Processing, closing and compliance for loan products.• Interpreting policies while analyzing applicant, property, credit report, and income documentation.• Calculate debt-to-income ratios.• Order all required verifications, documentation and subsequent follow-ups.• Verify loan is in compliance, along with checking LTV/CLTV is within lender guidelines.• Underwrite to Freddie Mac and Fannie Mae guidelines. • Review appraisals and comps, clearing conditions with limited sign-off authority. • Manage an assigned pipeline of loans and/or assign new loans to other loan team members.• Verify that all conditions are cleared prior to closing.• Act as a liaison between lenders and legal department. • Provide guidance and training to other loan documentation team members. Utilized MS Office, MS Word, Excel, Microsoft Outlook, Access, CLOUD and Opera personalized software overlays for AS400 Lexis/Nexis; Rapid Reporting, Experian, RealQuest, ResDirect and Core Fraud Manager to complete tasks. Show less

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  Calvary Portfolio Services, LLC.

  Oct 2013 - Feb 2014

  Resolution Specialist

  • Make outbound telephone collection calls on consumer and/or business past due credit accounts• Receive inbound calls on consumer and/or business credit accounts• Determine reason for delinquency and negotiate payment arrangements.• Assist customers with various methods of payment.• Manual queue collections as necessary.• Locate customers by investigating all possible sources of information.• Input on-Line memos as appropriate.• Determine when account maintenance is warranted and make appropriate entries.• Generate on line and/or word processing letters as appropriateUtilize FDR/Vision + and RMS/London Bridge systems, predictive auto-dialer, Fast Data and Surveyor to perform daily functions. Show less

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  Drive with Pride, a Minnesota Driver's License Reinstatement Program

  Oct 2014 - now

  CEO

  Driver's license reinstatement program. * Marketing* Advertising* Networking* Negotiations* Preparation of citation sheets* Schedule hearings & court appearances* Act as liason with government staff and client* Bookkeeping

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  TAR Consulting LLC

  May 2018 - Apr 2021

  Senior Mortgage Underwriter

  Responsible for underwriting 40+ home mortgage purchases, refinance, TPO-Wholesale, and high-balance loans to Fannie Mae and Freddi Mac guidelines. • Ensure compliance with Company policies and procedures for loan products.• Interpreting policies while analyzing applicant, property, credit report, and income documentation.• Calculate debt-to-income ratios.• Order all required verifications, documentation, and subsequent follow-ups.• Verify loan is in compliance, along with checking LTV/CLTV is within lender guidelines.• Review appraisals and comps, clearing conditions with sign-off authority. • Manage an assigned pipeline of loans and/or assign new loans to other loan team members.• Verify that all conditions are cleared prior to closing. Utilized MS Office, MS Word, Excel, Microsoft Outlook, Access, CLOUD and Opera personalized software overlays for AS400 Lexis/Nexis; BytePro, Data Verify, AIG, Ellie Mae, Data Verify, Lexis-Nexis, Salary.com, Real Quest, ResDirect, Rapid Reporting, Experian, and Core Fraud Manager to complete tasks.Using tools such as: Show less