
Tommaso C.

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About me
Customer Service Representative at GoodLife Fitness
Education

Mohawk College
2019 - 2021Health Wellness and Fitness Health and Physical Education/Fitness● Graduated and successfully obtained an Ontario College Diploma in Health, Wellness and Fitness● Learned how to conduct various fitness assessments, how to measure blood pressure, how to stretch certain muscles of the body, how to conduct sub maximal and maximal VO2 max testing.● Learned how to make a workout and nutrition plan according to clients wants and needs.

Brock University
2021 - 2025Bachelor's Degree Recreation and Leisure Studies
Experience

Turtle Jack's Muskoka Grill
Jun 2016 - Sept 2019Line Cook
May 2019 - Sept 2019Salad Tender
Jan 2018 - May 2019Dishwasher
Jun 2016 - Jan 2018

The Keg Steakhouse + Bar
Sept 2019 - Sept 2021Salad Tender• Prepared salads, desserts, and warm appetizers according to instructions, maintaining quality and consistency in food preparation.• Maintained cleanliness of workstations and consistently replenished supplies, ensuring smooth kitchen operations.• Ensured that all salads, desserts, and warm appetizers were fresh and delivered promptly to all customers, meeting service standards.• Communicated effectively in a fast-paced environment with team members to ensure accurate orders and efficient service delivery.• Followed instructions from kitchen management and senior cooks to maintain quality and consistency in food preparation. Mostrar menos

Outdoor Travel RV
Jun 2021 - Sept 2021RV Detailer
GoodLife Fitness
Oct 2021 - nowCustomer Service Representative• Greeted and assist members, addressing inquiries and concerns with professionalism, ensuring high levels of member satisfaction and retention.• Maintained cleanliness standards by completing required cleaning tasks diligently, contributing to a hygienic and welcoming environment for all gym members.• Handled incoming calls, bookings, and membership inquiries promptly and accurately, streamlining operations and enhancing overall member experience.• Provided exceptional service to members, fostering a positive atmosphere that encouraged repeat visits and member loyalty.• Greeted members warmly as they arrived for their workouts, creating a friendly and inviting first impression, boosting member satisfaction.• Conducted Fit-Fix sessions for new and current members, helping them become familiar with the gym, leading to increased usage and satisfaction.• Utilized in depth knowledge of membership and club services to sell these amenities whenever possible, increasing sales and enhancing members engagement with the clubs’ offerings. Mostrar menos

Connon Nurseries
Jan 2023 - Jul 2023Seasonal Loader• Assisted customers with loading and consolidation of various products, ensuring efficient and safe handling.• Operated machinery to load bulk products efficiently, maintaining productivity and meeting customer demands.• Maintained nursery cleanliness to high standards, enhancing customer experience and ensuring a pleasant environment.• Addressed customer inquiries and concerns promptly and professionally, ensuring high levels of customer satisfaction.• Collaborated effectively with team members to coordinate loading activities, optimizing workflow and productivity in the nursery. Mostrar menos

Brock University Recreation and Leisure Studies
Sept 2023 - Jan 2023Kids' Fitness Camp Facilitator• Facilitated Friday night kids' fitness camps, creating a fun and engaging environment for participants.• Helped facilitate a welcoming environment, ensuring all children felt included and comfortable.• Designed and led age-appropriate activities that engaged the kids and kept them motivated throughout the sessions.• Provided instructions and demonstrated the activities to ensure safety and well-being of the participants.• Assisted the personal trainer in facilitating activities, as well as set up and clean up, ensuring the smooth operation of camps.• Adapted activities to accommodate different skill levels and abilities, ensuring inclusive participation for all children.• Maintained constant supervision of participants to always ensure their safety. Mostrar menos
Licenses & Certifications

CPR & AED Level A
Canadian Red CrossNov 2023
First Aid & CPR/AED level C (BL)
Canadian Red CrossFeb 2025
Smart Serve Ontario
Smart Serve OntarioMay 2020
Honors & Awards
- Awarded to Tommaso C.Recognition for Community Service – Operation Good Neighbour Food Drive Ontario Provincial Police Auxiliary Program Dec 2024 Recognized for outstanding contributions to the 2024 food drive initiative, assisting with logistics and public engagement to support families in need across the region.
- Awarded to Tommaso C.St Mary Crusaders Football Coaches Award - Dec 2018 The St. Mary's Crusaders Football Coach's Award is a prestigious honor that recognizes a player who embodies exceptional leadership, dedication, and sportsmanship both on and off the field. This award is given to the individual who consistently demonstrates unwavering commitment to the team, inspires their teammates to strive for excellence, and exhibits a strong work ethic and positive attitude. The recipient of the Coach's Award is not only a standout athlete but also a role model for their… Show more The St. Mary's Crusaders Football Coach's Award is a prestigious honor that recognizes a player who embodies exceptional leadership, dedication, and sportsmanship both on and off the field. This award is given to the individual who consistently demonstrates unwavering commitment to the team, inspires their teammates to strive for excellence, and exhibits a strong work ethic and positive attitude. The recipient of the Coach's Award is not only a standout athlete but also a role model for their peers, making them an integral part of the Crusaders' football family. Show less
Volunteer Experience
Community Volunteer
Issued by Crime Stoppers of Halton on Jul 2024
Associated with Tommaso C.Volunteer
Issued by MADD Canada (Mothers Against Drunk Driving) on Aug 2025
Associated with Tommaso C.Associate
Issued by Ninth Life Cat Rescue on Apr 2024
Associated with Tommaso C.
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