Frederic Garber

Experience

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  Qualcomm

  Dec 2006 - Nov 2015

  ● ● Initiated and implemented large scale process improvement across multiple internal stakeholders and global facilities to streamline eDiscovery process by transitioning to remote collections of employee hard drives instead of physical collections, reducing time, chain of custody, and transportation issues without losing defensibility or data integrity.● Forensically preserved employee generated following defensible procedures to gather email, desktop/laptop computers, and server data to process data for Legal, Litigation or Investigation needs.● Conducted software due diligence for IT Security and litigation requirements for engineering, office, communication software and mobile devices. ● Analyzed ServiceNow and JIRA ticket/task data to determine overlaps or gaps in process, worked with data customers/suppliers to fill gaps and reduce duplicated work.● Gathered requirements and business process goals for eDiscovery team management and then created data collection and Excel/SQL Server reports to measure compliance for daily, weekly, monthly, and YTD metrics. Show less ● Processed data for cases including Intellectual Property (both patent defense and infringement), Antitrust, Employment, and third party cases, providing case teams with relevant and precise documents.● Created foundational worksheets and metrics for Qlikview Business Intelligence analytics, allowing actionable reports about the data collected to become visible to managers. Worked with Confluence team to resolve permissions about sharing data between Legal and Sharepoint.● Established JIRA ticketing system for DMO Operations response, monitoring and directing tasks, issues and feedback to Case Teams, Consultant Operations, IT Legal, or general IT. ● Established Sharepoint Libraries and Lists to track data and input from interdepartmental or external sources for multiple teams, including DMO Roadshow Slides and IT Patent Case Tracking.● Created custom software tools to automate Data Team workflows, saving development budget for critical, costly software.● Documented In house ESI processing and Hard Copy scanning procedures, implementing disaster recovery plans● Enhanced or developed departmental databases for tracking collections, tracking case matter teams, and file storage, creating tools that were/could be transitioned to enterprise-level solutions. Show less

  • eDiscovery Analyst / IT Security

    Jan 2014 - Nov 2015

  • Project Analyst

    Dec 2006 - Dec 2014
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  Independant Consultant

  Nov 2015 - Feb 2017

  Independant Consultant

  Projects involving training / education, software troubleshooting, error analysis, user interface modeling, information management, information data recovery, and game design.

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  American Income Life Insurance Company

  Mar 2017 - Jul 2017

  Life Agent

  Life Insurance Agent, selling whole life insurance by appointment.

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  Quest Diagnostic

  Sept 2017 - Jul 2018

  TeleInterviewer
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  Epiq

  May 2019 - now

  • Workforce Coordinator

    Jul 2020 - now

  • Claims Analyst

    May 2019 - Jul 2020