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Edheen Ndenzako

Edheen Ndenzako

Cashier Customer Service

Followers of Edheen Ndenzako411 followers
location of Edheen NdenzakoOttawa, Ontario, Canada

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  • Timeline

  • About me

    Executive Assistant to ADM at Government of Canada

  • Education

    • Lycée Claudel d'Ottawa

      2011 - 2019
      Baccalauréat Economics and Social sciences

    • University of Ottawa

      2019 - 2022
      Honours Bachelor of Social Sciences with Major in Public Administration and Major in Criminology

      The study of public administration seeks to advance our understanding of how governments work and of their role in contemporary societies. Criminology involves the scientific analysis of crime, of the criminalization process, and of social control.

  • Experience

    • Farm Boy Inc.

      Oct 2019 - Feb 2020
      Cashier Customer Service

      Assist customers at checkout and support salespeople with sales, returns and other transactions using active listening skills and interpersonal communication to provide quick and efficient service. Conduct inventory and stock adjustments to maintain accurate inventory count for the grocery department.

    • The Westin Ottawa

      Feb 2020 - Aug 2022
      Guest Services Associate

      Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns.

    • Government of Canada

      Jan 2022 - now

      Reviewing financial policies and protocols. Maintained and organized physical and electronic records. Run financial reports. Processed tasks through financial applications.

      • Executive Assistant

        Jan 2025 - now

      • Buisness Analyst - Program Management Office

        Jul 2024 - Dec 2024

      • Buissness Analyst - Incident Management Team

        Apr 2024 - Jul 2024

      • Policy Analyst - Strategic Policy

        Oct 2023 - Apr 2024

      • Junior Policy Analyst - Strategic Policy

        Dec 2022 - Oct 2023

      • Policy Analyst(Student)

        Sept 2022 - Dec 2022

      • Policy Analyst (Student)

        May 2022 - Aug 2022

      • Financial Analyst (Student)

        Jan 2022 - Apr 2022

    • The Westin Ottawa

      Oct 2022 - Apr 2023
      Group Housing Coordinator

  • Licenses & Certifications

    • Memorandum to Cabinet Development Process

      Institute on Governance
      Dec 2023

    • Cyber Security Literacy

      University of Ottawa
      Mar 2023

    • Smart Serve

      Smart Serve Ontario
      Jan 2020

    • Fundamentals of Public Policy Development

      University of Ottawa
      Jun 2023

  • Honors & Awards

    • Awarded to Edheen Ndenzako
      Emerging Leader - Mar 2024
    • Awarded to Edheen Ndenzako
      Discus record NCSSAA East Conference Championships - May 2016

  • Volunteer Experience

    • Co-Founder - Black Employee Circle

      Issued by Government of Canada on Feb 2023
      Government of CanadaAssociated with Edheen Ndenzako

    • Chair - EmbRACE Affinity Group

      Issued by Government of Canada on Dec 2023
      Government of CanadaAssociated with Edheen Ndenzako

    • Gate Volunteer

      Issued by RBC Bluesfest on Jul 2017
      RBC BluesfestAssociated with Edheen Ndenzako