Thibaut Laniepce

Experience

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  Air Liquide

  Jun 2009 - Aug 2009

  Trainee in the Instrumentation department - R&D

  Researched the possibilities to implement wireless technologies in plants for transmission of control data and created a comparative analysis of existing solutions with recommendations. While doing research, I met with providers of such technologies as Emerson. Chose a technology that was then successfully tested on a production unit.

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  JTEKT HPI

  Sept 2010 - Jul 2011

  Trainee in the Industrial Maintenance department

  Managed a project to transfer 1st level maintenance from the Maintenance department to production line operators. Created and implemented the planning tools needed for the operators to know what must be done and when.

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  Abercrombie & Fitch

  Jun 2011 - Sept 2011

  Sales Employee

  Consulting French and English-speaking clients of the shop.

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  Real Russia

  Apr 2015 - Nov 2020

  Visa Department Manager

  Consulted the company’s clients in English and Russian regarding visa requirements for multiple countries, including Russia, Mongolia, China, Belarus, the U.K., and others. Managed document review and ensured compliance with visa application processes. Communicated directly with Embassies and migration authorities to facilitate and expedite the visa process.Collaborated with the IT team to enhance work processes and improve the efficiency of internal tools, ensuring seamless service delivery. Participated in onboarding and training new employees, helping them integrate into the team and understand company procedures.Maintained strict adherence to legal regulations, including the General Data Protection Regulation (GDPR) for EU clients, ensuring full compliance with data protection standards. Show less

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  IQ Option

  Nov 2020 - Jul 2021

  Senior Consultant, Customer Service Department

  Provided expert consulting services in English, French, and Russian, assisting clients with the operation of the trading platform and explaining the functionalities of various trading instruments. Delivered tailored support to resolve complex client issues, ensuring a seamless and efficient trading experience.Ensured strict adherence to legal and regulatory standards, including the General Data Protection Regulation (GDPR), to maintain the highest level of compliance and protect client data. Show less

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  Xometry Europe

  Jul 2021 - now

  Leading a team of 11 Production Managers responsible for the French, Italian, and Spanish-speaking markets, ensuring seamless coordination and achievement of production goals. Monitoring and controlling daily and weekly reports from team members, tracking progress, performance, and adherence to production schedules.Regularly reporting to senior management on the team’s key performance indicators (KPIs), targets, and expected generated revenue, ensuring alignment with company objectives and strategic goals.Providing hands-on assistance in resolving complex cases encountered by team members, offering guidance and solutions to maintain high standards of service and production efficiency.Managing communication challenges within the company, ensuring clear, effective information flow across departments and minimizing misunderstandings.Organizing and actively participating in cross-departmental meetings to facilitate collaboration and coordination between production, engineering, and other key functions, driving improved workflow and performance.Conducting interviews and participating in the recruitment process for new Production Managers, contributing to the hiring and onboarding of high-quality candidates for the team. Show less Managed and supervised current production orders using internal systems, such as ERP and CRM, ensuring accurate tracking of the entire production cycle, including lead times, delivery schedules, and quality control. Coordinated timely deliveries while maintaining a high standard of quality for all products delivered.Responsible for selecting and negotiating with production partners to ensure the best-fit suppliers for each project.Monitored and enforced on-time payments from clients, ensuring financial processes remained smooth and efficient.Worked in close collaboration with various departments, including the engineering team, to resolve issues and address unique cases with both clients and production partners, ensuring minimal disruption to the production process and maintaining strong relationships.Communicated fluently in both French and English, facilitating clear and effective interactions with diverse stakeholders.Proactively suggested and implemented improvements to internal workflows and tools, optimizing operational efficiency and contributing to continuous process enhancements. Show less

  • Production Team Leader

    Aug 2022 - now

  • Senior Production Manager

    Jul 2021 - now